Construction Field Service Coordinator

Construction Field Service Coordinator

Location : Omaha, Nebraska

Salary : $50-75K plus bonus

Job Summary of the Construction Field Service Coordinator :

As a Field Service Coordinator you will be an essential part of the Field Service Team, assisting with many day-to-day requests, including estimating small service jobs and following up with customers on active quotations and orders, coordinating with the outside sales force on customer requests, processing purchase orders, job sheets, and customer invoices in a timely fashion, communicating with Field Service Technicians, customers, and sub-contractors about logistics and schedules of service jobs and managing short-term projects to successful completion. The Field Service Coordinator works directly with the Service Business Specialist and Field Service Manager to support the current and long-term growth.

Qualifications of the Construction Field Service Coordinator :

• Bachelor's degree in Business preferred or equivalent combination of education and experience.
• Construction or general contractor experience is a plus.
• Direct experience estimating or bidding such work is also a plus.
• Ability to type a minimum of 50 words per minute with an accuracy of at least 90%.
• Proficient in using Microsoft Outlook, Teams, Word, Excel, and PowerPoint.
• Industry background in construction, plumbing, electrical, HVAC and has worked in the field and an office setting.
• Experience with bidding, quotes, problem-solving, ordering parts, and customer service.
• Experience with field service tech deployment into the field.
• Ability to read blueprints.
• Ability to deal effectively with discounts, percentages, proportions and currency conversion.
• Ability to read and analyze business information.
• Presentation and customer service interaction skills.

Responsibilities of the Field Service Coordinator :