Media Operations Specialist

Job Description

Job Description

Purpose :

In this role, you will support the seamless planning, execution, and tracking of media campaigns across paid digital channels. You’ll be the engine that helps bring strategic media plans to life, ensuring each campaign is launched accurately, optimized efficiently, and reported transparently. You will collaborate cross-functionally with teams in strategy, creative, media, and finance to deliver flawless media operations that elevate client satisfaction and agency output, ensuring the delivery of high-quality work that aligns with our desire and promise to Be Unignorable.

Key Result Area

Key Actions

Craftsmanship

Continuously elevate the quality of our campaigns, drive exceptional agency output, and deliver an outstanding client experience.

Support the setup and trafficking of digital media campaigns across Meta, LinkedIn, Google Ads, and programmatic platforms

QA all assets and links to ensure accuracy before campaign launch

Maintain and update internal documentation, such as tracking sheets, spec guides, and campaign calendars

Monitor campaigns daily for performance anomalies, flagging issues as needed

Aggregate screenshots and compile end-of-campaign decks and reporting

Curiosity

Proactively explore the evolving production landscape to make our contributions to client relationships and the final work stronger.

Research platform updates and best practices to keep our team and clients ahead of the curve

Identify opportunities to test new formats, placements, or bidding strategies

Bring platform insights to team meetings to enhance campaign planning

Stay current on analytics tools and tagging methods

Ask thoughtful questions that lead to better performance and workflow improvements

Creativity

A problem solver to the core, you’ll constantly seek new approaches to meeting our clients needs.

Recommend ways to streamline media ops processes and documentation

Collaborate with creative teams to ensure assets meet technical specs while maintaining visual impact

Find innovative methods to visualize performance data for client presentations

Offer creative workarounds when faced with media constraints

Help evolve our internal QA and trafficking checklists

Culture

Be an A&G ambassador by championing culture, collaboration, A&G work and adhering to processes.

Be a proactive team player who supports teammates and fosters positivity

Participate in internal reviews, sharing media ops insights

Help train interns or junior team members

Uphold high standards of communication and organization across all tasks

Take initiative in cross-functional collaboration, even outside assigned campaigns

Qualifications :

Minimum of 1+ years of experience at an agency doing billing / reconciliation or media operations, digital trafficking, or paid media campaign management

Working knowledge of Meta Ads Manager, Google Ads, LinkedIn Campaign Manager (and / or similar platforms)

Excellent Microsoft Excel and / or Google Sheets skills

Experience with QA workflows and media specs across platforms as well as experience with Google business tools, such as Docs, Sheets, and Slides

Exceptional communication skills

Strong analytical, problem-solving, and decision-making skills

Proven ability to work in a fast-paced environment while managing multiple projects at a time against strict deadlines

Ability to work collaboratively as part of a cross-functional team

Why A&G?

Join a vibrant team that values creativity, innovation, and making a positive impact.

Work with a diverse range of clients across industries such as Travel, Tourism, Healthcare, Financial Services, Restaurants, Retail, Food & Beverage, Higher Education, Economic Development and Clean Energy / Sustainability.

Be part of a culture that encourages continuous learning, professional growth, and having fun while doing great work.

Collaborate with a team driven by insights, imagination, and tireless collaboration to create inventive brand experiences that evoke emotion, spur action, and create impact.

Help brands and people transform into the best version of themselves so they can live their purpose each day and have a positive impact on the world.

If you’re ready to take your career to the next level and contribute to transforming brands, businesses, and communities, we’d love to hear from you. Apply today and let’s create something amazing together.

A&G is a fiercely independent agency in the cities where independence was born, Boston & Philadelphia.

Innovation & culture drive its success.

A&G is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer.