Compliance Lead, Servicing Advisory

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Affirm's Compliance team designs and implements a compliance program that proactively addresses regulatory requirements while identifying and resolving potential issues. Compliance program activities include advisory, training, testing & monitoring, reporting, escalation, and oversight.

Affirm is seeking a Compliance Lead to support our Servicing Operations compliance program. In this role, you will ensure adherence to applicable regulatory requirements, provide clear guidance to Affirm's operations team to mitigate risk and ensure compliance, and collaborate with cross-functional partners including Legal, Operations, Product, Engineering and senior leadership to drive process improvements and further build out our compliance program.

Responsibilities

• Provide guidance to Affirm's Servicing Product and Operations teams on applicable regulatory requirements, and recommend remediation and prioritization.
• Provide independent oversight and credible challenge on servicing changes, including third-party oversight; work cross-functionally to address compliance issues at the root cause.
• Monitor regulatory developments impacting servicing and assess / communicate implications to stakeholders.
• Partner with the Complaints Compliance team to leverage complaint insights and drive durable product and process fixes within servicing.
• Support responses to regulatory and bank-partner inquiries, audits, and examinations through second-line reviews and documentation / evidence.
• Assist the business with developing and implementing policies, procedures, and controls through second-line advisory, review, and oversight to ensure compliance with regulatory requirements.

Requirements

We offer a competitive salary range of $115,000 - $155,000 per year, depending on location and experience, as well as a range of benefits including 100% subsidized medical coverage, dental, and vision for you and your dependents.

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment.

Affirm is an equal opportunities employer and welcomes applications from all qualified candidates. We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities.

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