Administrative Support

Job Description

Job Description

Job Title : Administrative Support

Job Summary :

The Administrative Support role is responsible for maintaining accurate documentation and facilitating smooth coordination between departments involved in order processing, logistics, and customer communication. This position supports daily operations by managing spreadsheets, generating shipping documents, and ensuring compliance with shipping requirements and internal

procedures.

Key Responsibilities :

• Maintain and update order and sales tracking spreadsheets across multiple departments.
• Ensure all spreadsheet changes are accurately recorded and reviewed for errors such as duplicate entries or missing data.
• Generate and print shipping documentation, including tank tags, airway bills, and packing lists.
• Verify shipment details such as freight charges, packaging materials, and declared values.
• Prepare and organize paperwork required for exports and local pickups.
• Support order fulfillment processes by updating pickup sheets and assisting with logistics coordination.
• Create invoices for various shipment types, including FedEx and drop-ship orders.
• Manage communication with drop-ship customers, including order updates, fill rates, and modifications (e.g., item changes or address updates).
• Prepare and submit permit documentation for regulated shipments.
• Store and organize pick notes and related shipment documents for recordkeeping.
• Assist department supervisors by identifying and resolving data or process discrepancies.
• Perform additional administrative tasks such as generating shipping labels, creating allocation orders, and issuing invoices as needed.

Qualifications :

Schedule : Wednesday–Sunday, shifts vary between mornings and evenings. Flexibility required.