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Clinical Liaison

Clinical Liaison

myLaurelPhiladelphia, PA, US
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  • ?? Clinical Liaison (RN)
  • Location : On-Site – Philadelphia, PA

    Type : Full-Time | Salaried | 5 days per week + some weekend coverage

    Schedule : 11 : 00 AM – 7 : 30 PM

    Compensation : $105,000 base + bonus potential

    Reports To : Sr. Director of Partner Operations

    Direct Reports : None

    Travel : Light, with occasional out-of-state travel required

    • ?? About myLaurel
    • At myLaurel , we're transforming healthcare by delivering acute-level care directly into patients' homes. We care for frail, elderly, and medically complex individuals—improving outcomes, reducing readmissions, and creating a dramatically better care experience.

      Our Programs :

      Rapid Advanced Care – On-demand, in-home urgent care

      Acute Care at Home – Hospital-level care safely delivered at home

      Recovery at Home – Transitional post-discharge care to prevent readmissions

      Through our interdisciplinary model of telehealth physicians, in-home paramedics, and RN care managers, myLaurel is redefining where and how acute care is delivered.

    • ?? The Opportunity
    • We're hiring a Clinical Liaison (RN) to support the launch and growth of a new hospital-partnered service line in Philadelphia

      You'll act as the face of myLaurel inside the hospital—building trust, identifying eligible patients, and promoting our home-based acute care programs. This is a hybrid clinical-strategic role perfect for a nurse who excels in care coordination, patient education, and stakeholder engagement.

    • ?? Key Responsibilities
    • Hospital Engagement – Build strong relationships with care teams, physicians, and hospital leadership

      Referral Management – Identify eligible patients and guide them into myLaurel's acute care programs

      Patient Education – Clearly explain services and care plans to patients and caregivers

      Operational Integration – Seamlessly embed myLaurel into hospital discharge and care workflows

      Strategic Growth – Collaborate with internal teams to drive program adoption

      Track Results – Monitor key performance metrics including referrals, patient satisfaction, and outcomes

      Cross-Team Collaboration – Coordinate with myLaurel's internal care and operations teams

    • ?? A Day in the Life
    • Attend hospital huddles and rounds

      Conduct chart reviews and referral assessments

      Deliver program education to patients, caregivers, and staff

      Track referral data and outcomes

      Serve as a clinical ambassador for home-based acute-level care

    • ? What You'll Need
    • Active, unrestricted RN license (required)

      5+ years of clinical experience ICU or ER experience strongly preferred

    • ?? Expertise in care transitions, discharge planning, and readmission prevention
    • ?? Strong communication and relationship-building skills
    • ?? Proficiency with EHRs and hospital systems
    • ?? BSN or related degree preferred
    • ?? Bonus : Experience in program development or liaison roles
    • Note for Candidates : ICU or ER experience is highly preferred. Candidates without this background will be reviewed on a case-by-case basis.

    • ?? Success Metrics
    • ?? Referral volume & conversion
    • ?? Referral appropriateness
    • ?? Patient & caregiver satisfaction
    • ?? Reduction in readmissions
    • ?? Hospital partner engagement & satisfaction
    • ?? Why myLaurel?
    • ?? Be part of a mission-driven company changing how acute care is delivered
    • ?? Make a high-impact contribution within a growing, innovative startup
    • ?? Competitive salary + bonus potential
    • ?? Collaborate with interdisciplinary care and operations teams
    • ?? Help shape the future of home-based acute care
    • Apply now to help bring acute-level care into patients' homes—and change what's possible in healthcare.

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    Clinical Liaison • Philadelphia, PA, US

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