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Technical Services Coordinator
Technical Services CoordinatorGSK • King Of Prussia, PA, US
Technical Services Coordinator

Technical Services Coordinator

GSK • King Of Prussia, PA, US
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Technical Services Coordinator

As Technical Services Coordinator, you will play a critical role in ensuring the maintenance of biopharmaceutical GMP equipment and laboratory assets that support Clinical Supply operations within a manufacturing pilot plant and development laboratories. Working within the R&D Engineering Department as part of the Technical Services and Facilities team, you will be accountable for managing service providers and third-party contractors, coordinating work to ensure maintenance is conducted efficiently and effectively to support manufacturing and scientific schedules.

This is a full-time onsite role at our King of Prussia site in the US.

Responsibilities :

Equipment Maintenance and Compliance :

  • Maintain a variety of biopharmaceutical process equipment, including laboratory benchtop, analytical equipment and pilot scale equipment such as mammalian cell culture single-use bag reactors, stainless steel microbial fermentors, centrifuges, protein purification / filtration systems, CIP systems, equipment washers, and autoclaves.
  • Coordinate with internal technicians, vendors, and third-party contractors to execute timely maintenance activities to ensure all equipment remains cGMP-compliant and operating safely.

Scheduling and Coordination :

  • Collaborate with stakeholders to proactively plan maintenance activities around manufacturing and scientific schedules.
  • Develop clear scopes of work for vendors and third-party contractors to ensure maintenance tasks are efficiently executed.

    • Safety Compliance :

  • Manage and generate Safe Work Permits (PTW), Lock-out-Tag-out (LOTO), Hazardous Energy Control Procedures (HECP), and Job Hazard Analysis (JHA) for internal teams, service partners, and third-party contractors.

    • Procurement and Documentation :

  • Generate purchasing requisitions for parts, maintenance services, and service contracts.
  • Follow up on receipt of parts / services and support invoicing processes.

    • Troubleshooting and Problem-Solving :

  • Support equipment troubleshooting efforts and participate in root-cause analysis for equipment-related failures using Six Sigma tools to address safety and quality investigations.
  • Provide recommendations to improve preventive maintenance task lists, ensuring alignment with equipment manufacturer recommendations.

    • Maintenance Excellence Deliverables :

  • Drive a culture of Maintenance Excellence by ensuring efficient processes for planning, scheduling, and executing preventative and corrective maintenance activities.
  • Foster partnership with internal teams and external vendors to identify then implement opportunities for process improvement and long-term reliability.

    • AI Integration in Maintenance :

  • Explore opportunities for leveraging Artificial Intelligence (AI) tools to enhance predictive maintenance capabilities, improve asset reliability, and streamline maintenance operations.
  • Collaborate with cross-functional teams and external partners to evaluate and implement AI-driven solutions for maintenance optimization.

    • Communication and Stakeholder Management :

  • Maintain open communication channels with management and operational areas, including Facility Engineers, Maintenance / CMMS Engineers, Process Engineers, Safety Engineers, Manufacturing Operators / Supervisors, Validation specialists, Quality Assurance colleagues, Procurement, auditors, and third-party service contractors (e.g., HVAC, clean utilities, infrastructure, plumbers, automation engineers).

    • On-Call Support :

  • Provide occasional off-hour on-call support for troubleshooting process equipment and utilities alarms.

    • Qualifications :

    We are looking for professionals with these required skills to achieve our goals :

  • Minimum 4 years of experience working within a GMP environment.
  • Experience with equipment and systems, including preventive and corrective maintenance practices.
  • Experience with CMMS systems (e.g., EAM, SAP) and Six Sigma tools for root-cause analysis.
  • Experience working collaboratively across diverse teams and managing multiple priorities.
  • Experience with safety protocols, and regulatory compliance requirements.

    • Preferred Skills & Qualifications :

    If you have the following characteristics, it would be a plus :

  • Bachelor's degree in Engineering, Life Sciences, Business or a related technical field; Vocational Technical School or Military training also highly considered.
  • Experience with implementing or exploring AI-driven solutions is a plus.
  • Excellent organizational, communication, and problem-solving skills.
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    Technical Coordinator • King Of Prussia, PA, US

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