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Operations & Partner Coordinator
Operations & Partner CoordinatorDozee • Houston, TX, US
Operations & Partner Coordinator

Operations & Partner Coordinator

Dozee • Houston, TX, US
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Job Description

Job Description

Company Overview :   Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting  journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models

Responsibilities

Channel Partner & Project Coordination :

  • Manage relationships with distributors, resellers, and healthcare / home device partners.
  • Align with partners on product availability, schedules, deliverables, and performance metrics.
  • Track project timelines, monitor milestones, manage deliverables, and ensure timely execution.
  • Act as primary liaison among internal teams (sales, logistics, tech support) and external partners.
  • Coordinate logistics, shipments, onboarding materials, and promotional content.
  • Plan and execute on-site visits for training, audits, or partner meetings.
  • Collect feedback and support continuous improvement of partner processes.

Finance & Administration Support

  • Assist with expense tracking, vendor invoices, and reimbursements.
  • Coordinate with the India HQ finance team for payments, reporting, and documentation.
  • Maintain local financial records and ensure compliance with basic accounting needs.
  • Manage office administration : vendors, supplies, logistics for meetings, travel, and events.
  • Ensure smooth day-to-day functioning of the Dallas office.
  • Employee & HR Support

  • Act as a point of contact for US-based employees for HR and payroll queries.
  • Coordinate with India HR team on onboarding, documentation, policy alignment, and employee support.
  • Maintain employee records and ensure confidentiality.
  • Support in implementing employee engagement and travel policies.
  • Cross-Border Coordination & Reporting

  • Provide timely updates and reports to India HQ teams (finance, HR, operations, leadership).
  • Ensure smooth communication and follow-ups between US employees, global partners, and India HQ.
  • Qualifications

  • Education : Bachelor’s degree in Business, Finance, Operations, HR, or related field (preferred).
  • 2–5 years’ experience across operations, project coordination, finance / admin, or HR support.
  • Exposure to vendor / distributor management and / or channel partner coordination is a strong plus.
  • Familiarity with US accounting and HR practices desirable.
  • Strong organizational skills, attention to detail, and ability to juggle multiple responsibilities.
  • Excellent written and verbal communication.
  • Proficiency with MS Office / Google Workspace; comfort with project tools (e.g., Asana, Jira, Excel).
  • Willingness to travel occasionally for partner and office requirements.
  • About Dozee (www.dozeehealth.ai)

    Vision & Mission

    Save Million lives with Health AI

    Dozee is India’s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A "Made in India for the World" solution, Dozee has pioneered the world’s first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs.

    Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries . Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours.

    Videos

    Science Behind Dozee : Ballistocardiography & Artificial Intelligence

    100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study

    Dozee saves life of a mother at home

    Leading Healthcare Game changers work with Dozee

    Introducing Dozee VS

    Dozee Shravan - A clinical grade RPM service

    Dozee in News :

    Bloomberg - Oct 21, 2024

    From AI Beds to Remote ICUs, Startups are plugging India's health Gaps

    News18 - Oct 26, 2024

    Now, You Can Remotely Monitor Your Loved Ones in Hospital With Bengaluru Start-Up's 'Shravan'

    Analytics India Magazine - Oct 29, 2024

    Dozee Harness AI for Personalised Patient Care

    ET HealthWorld - Sep 16, 2024

    We trust AI everyday - From Google Maps to Smartphones, So why not use it to enhance patient safety in healthcare?

    BW healthcareworld - Oct 29, 2024

    Dozee's AI-Powered System Predicts Patient Deterioration 16 Hours in Advance

  • A tertiary care hospital study published in JMIR , validated Dozee’s Early Warning System (EWS), showing it identified 97% of deteriorating patients, provided alerts ~19 hours in advance , and generated 5x fewer alerts, reducing alarm fatigue and improving patient outcomes.
  • A study at King George Medical University, Lucknow, and published in Frontiers in Medical Technology demonstrated that Dozee’s automation can potentially save 2.5 hours of nursing time per shift , improving workflow efficiency and allowing more focus on patient care.
  • A study on remote patient monitoring in general wards published in Cureus found that 90%+ of healthcare providers reported improved care and patient safety, 74% of patients felt safer , and there was a 43% increase in time for direct patient care.
  • Research by Sattva , an independent consulting firm, demonstrates Dozee's substantial impact : for every 100 Dozee-connected beds, it can save approximately 144 lives , reduce nurses’ time for vital checks by 80% , and decrease ICU average length of stay by 1.3 days.
  • Key Highlights

    Founded : October, 2015

    Founders :   Mudit Dandwate, Gaurav Parchani

    Headquarters : Bangalore, India \u007C Houston, USA \u007C Dubai, UAE

    Key Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, BIRAC (Department of Biotechnology, State Bank of India, and Dinesh Mody Ventures, Temasek Foundation, Horizons Ventures

    Stage : Series A+

    Team Strength : 280+

    Business : Providing Continuum of care with AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) for Hospitals and Home

    Certifications & Accreditations :

    ISO13485 : 2016 Certified, ISO27001 : 2022 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system and SOC2 Type II Certified

    Achievements

  • Forbes India 30 under 30
  • Forbes Asia 100 to Watch
  • Times Network - India Health Awards 2024 for AI innovation in Bharat Healthcare tech
  • BML Munjal Award for Business Excellence using Learning and Development
  • FICCI Digital Innovation in Healthcare Award
  • Anjani Mashelkar Inclusive Innovation Award Marico Innovation For India Award
  • To know more about life@dozee, click here.

    Disclaimer :  Dozee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.” Dozee does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Dozee will not tolerate discrimination or harassment based on any of these characteristics

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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