Office Manager (New York)

Office Manager

The Office Manager at our headquarters is responsible for ensuring the smooth day-to-day operation of the office environment by overseeing soft services, coordinating between employees and hard services teams, managing mailroom operations, and handling office and meeting room requests. This role acts as the central point of contact for all facilities and administrative needs, fostering a productive, organized, and welcoming workplace for staff and visitors alike.

What You'll Do :

• Oversee and manage soft services including reception, catering, cleaning, security, and maintenance to ensure a clean, safe, and efficient office environment.
• Serve as the primary liaison between employees and the hard services team (facilities, maintenance, engineering) to coordinate repairs, upgrades, and service requests.
• Manage mailroom operations, including sorting, distribution, shipping, and receiving of correspondence and packages.
• Handle office and meeting room reservations, setup, and requests to ensure availability and proper functionality for daily work and events.
• Work with Hospitality Ambassador to coordinate onboarding and offboarding processes related to facility access, workspace assignments, and asset management.
• Maintain office supplies inventory and coordinate procurement to support daily operational needs.
• Act as point of contact for employee inquiries regarding office facilities, amenities, and services, providing timely support and resolution.
• Conduct regular inspections of the office space to ensure safety, cleanliness, and adherence to company policies.
• Track office maintenance, service requests, and related metrics to identify opportunities for process improvements.
• Collaborate with internal teams and external vendors (JLL) to ensure a high standard of office operations and workplace experience.

The salary range for this position is $77,500 to $112,500, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.