Pharmacy Benefit Management Manager
VirtualVocationsGrand Rapids, Michigan, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Senior Manager, Pharmacy Benefit Management (PBM) Client Experience, Remote.
Key Responsibilities
Lead and mentor a team of Client Experience Managers focused on client retention and growth
Analyze and improve departmental processes to enhance client satisfaction and operational efficiency
Facilitate cross-departmental collaboration and communicate insights to leadership for strategic decision-making
Required Qualifications
5+ years of experience in pharmacy operations
3+ years of direct experience with Pharmacy Benefit Management (PBM)
Experience in talent development and mentoring
Strong understanding of the Client Experience field
Bachelor's Degree preferred or equivalent work experience
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Pharmacy Pharmacy • Grand Rapids, Michigan, United States
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