Customer Service Representative
Responsibilities of a Customer Service Representative
- Be the main point of contact of assigned customers
- Follow up regularly after closing a sale to ensure client satisfaction
- Respond promptly to customer queries and complaints to find solutions and defuse tension
- Pass on issues to account managers when needed
- Present new or additional products and services to existing customers
- Send reports on sales activity, accounts status and possible issues
Skills :
Experience in customer service is a plusStrong communication and negotiation skillsExcellent organizational and multitasking abilityAssertiveness and confidenceGoal-driven with ability to work under pressureGood problem-solving skillsGenerator Supercenter - Headquarters
23123 TX-249, Tomball, TX, 77375