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Client Care Specialist
Client Care SpecialistScherer Electric • Hamburg, NY, US
Client Care Specialist

Client Care Specialist

Scherer Electric • Hamburg, NY, US
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Job Description

Job Description

Help Wanted : Client Care Specialist-Scherer Electric

Are you a people person with a knack for persuasion and professionalism? Scherer Electric is looking for a confident, well-spoken Client Care Specialist to answer incoming calls, follow a proven script, and guide potential clients toward booking service appointments with our expert electricians.

What You'll do :

  • Answer incoming calls with a friendly and professional tone
  • Follow a script designed to represent Scherer Electric's values and services
  • Confidently handle objections and concerns to build trust with potential clients
  • Schedule appointments and coordinate with our dispatcher for smooth arrival into our clients' homes.
  • Represent our brand with integrity, empathy, and enthusiasm.

What we are looking for :

  • Strong communication and listening skills
  • Ability to think on your feet and handle objections with grace
  • Comfortable following a script while making it sound natural
  • Experience in customer service or sales is a plus
  • Familiarity with home services or electrical work is a bonus, but not required

    • Why Join Scherer Electric?

  • Supportive and team-focused environment.
  • Competitive pay based on experience.
  • Training provided, we'll help you succeed.

    • Be the first voice clients hear and make a real impact on their experience.

    Ready to be the voice of a trusted local business who is celebrating their 30th year in business ? Apply now and help us light up homes with exceptional service!

    Job Posted by ApplicantPro

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    Client Care Specialist • Hamburg, NY, US

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