Business Development Manager

Business Development Manager

Fives Group / Fives MRO is a leading solutions provider in reliability-centered industrial maintenance and MRO services.

Summary :

Works independently to grow sales and profitability by adding new customer locations. Develops and implements a sales strategy for growing sales and profitability through identification of customer's needs and then delivers sales solutions to customers through appointments, needs analyses, presentations, and proposals. Has ownership and responsibility for sales, profitability and total customer satisfaction for all new customer locations.

Responsibilities :

• Meets sales objectives by dollar volume and profitability.
• Develops growth plans for sales and profits by identifying new prospects and building pipeline of qualified accounts.
• Maintains appropriate sales pipeline to achieve objectives.
• Works independently to grow sales by developing business at new customer locations.
• Presents Company services and value proposition to customer and customer groups.
• Identifies and builds excellent relationships with key decision makers / executives within target customer account organizations.
• Qualifies, probes and uncovers opportunities to deliver value to customers.
• Develops effective customer needs analyses.
• Coordinates with operations managers to develop business proposals that align services to be delivered with customer needs and expectations. Effectively communicates deliverables and value benefits to the customer's key decision makers.
• Develops, presents and delivers effective proposals based on customer needs that deliver value and solve their business needs using consultative selling methodology.
• Ability to persuade decision makers of value presented in proposals and to close sales.
• Has responsibility for customer satisfaction; investigates and resolves customer problems consistent with company service delivery philosophy.
• Manages effective transition of new customers for on-going account maintenance and growth.
• Prepares required reports of sales activity in the CRM and prepares expense reports.
• Has a sustained record of sales achievement.
• Has complete knowledge of organization's policies, products and / or services.
• Estimates time and sales expenses expected and submits to management.
• Analyzes records of present and past sales, trends and costs, estimated and realized revenue, administrative commitments, and obligations.
• Interprets accounts, trends, competitive intelligence and records to management.
• Ability to serve on committees or teams to develop large proposals.
• Helps serve as a training resource for new sales employees
• Successful completion of skill level required for Sales Representatives and / or proven track record of customer and territory management.
• Must be at team player, organized, self-motivated and able to prioritize; must have outstanding people and communication skills for interaction with other team members, customers, and management; must have ability to work successfully with computers and software; must be able to legally operate a motor vehicle and have a good driving record.
• Ability to : read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; effectively present information and respond to questions from groups of managers, customers, and the general public; calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply concepts of basic algebra and geometry; apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations.

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About Fives Group :

Fives Group, headquartered in Paris, France, is an industrial engineering group founded in 1812 that designs and supplies machines, process equipment and production lines for the world's largest industrial groups including the aluminum, steel, tube and pipe, glass, automotive, aerospace, logistics, cement and energy sectors. In 2018, Fives achieved sales of $2 billion with a team of close to 9,200 employees and a network of over 100 operational units in over 25 countries.