Talent.com
Service Desk Manager

Service Desk Manager

VirtualVocationsKansas City, Kansas, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Service Desk Manager to lead IT Managed Services operations for a large customer.

Key Responsibilities

Lead and develop a diverse Service Desk team while ensuring performance expectations and accountability

Oversee daily Service Desk operations, managing incident resolution and service delivery for a large enterprise customer

Identify and implement operational improvements to enhance efficiency and customer satisfaction

Required Qualifications

5+ years of experience in IT Service Desk or Managed Services leadership roles

Strong knowledge of ITIL v3 / v4 frameworks

Proven experience managing large enterprise customer environments

Demonstrated success in team leadership and talent development

Experience with analytical reporting and stakeholder management

serp_jobs.job_alerts.create_a_job

Service Desk Manager • Kansas City, Kansas, United States

Job_description.internal_linking.related_jobs
Account Administrator and Client Service Manager

Account Administrator and Client Service Manager

KEATINGOverland Park, KS, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Account Administrator and Client Service Manager At Keating and Associates, each individual has a unique ability, a unique story, and a unique contribution that is vital to our success....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Manager Field Service

Manager Field Service

Diedre Moire Corp.Gardner, KS, US
serp_jobs.job_card.full_time
Field Service Manager CNC Machine Tools - Gardner, KS Field Service Manager Supervisor Director CNC Machine Tool Routers Grinders Saws Cutters Lathes Mills Millers Machining Centers Robot Loaders _...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Netflix Customer Service Advisor (Remote)

Netflix Customer Service Advisor (Remote)

TradeJobsWorkforce64150 Riverside, MO, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
Join our growing team as a Netflix Customer Service Advisor (Remote) to assist subscribers with technical and account issues. Interact with customers and colleagues in a professional manner.Ensure a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Oracle Services - Quote-to-Revenue TMT Senior Manager

Oracle Services - Quote-to-Revenue TMT Senior Manager

EYKansas City, MO, United States
serp_jobs.job_card.full_time
At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
IT Professional

IT Professional

NavyBasehor, KS, United States
serp_jobs.job_card.full_time
ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Enterprise Service Desk Specialist, Mid

Enterprise Service Desk Specialist, Mid

LeidosKansas City, MO, US
serp_jobs.job_card.full_time
Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunitie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Costco Membership Desk Representative

Costco Membership Desk Representative

TradeJobsWorkforce64151 Kansas City, MO, US
serp_jobs.job_card.full_time
We’re looking for a Costco Membership Desk Representative to perform daily responsibilities with dedication.Ensure compliance with company and safety standards. Stay adaptable in a dynamic, fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Netflix IT Help Desk Technician

Netflix IT Help Desk Technician

TradeJobsWorkforce64151 Kansas City, MO, US
serp_jobs.job_card.full_time
Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician.Ensure compliance with safety and company policies. Stay adaptable to changing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Risk Manager

Risk Manager

TradeJobsWorkForce64168 Kansas City, MO, US
serp_jobs.job_card.full_time
Risk Manager Job Duties : Leads the identification, communication, measurement, and manag...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Mid-Level Enterprise Service Desk Associate

Mid-Level Enterprise Service Desk Associate

LeidosKansas City, MO, United States
serp_jobs.job_card.full_time
If you're passionate about working with cutting-edge technology and want to contribute to one of the most secure IT networks in the world, we want you to be a part of our team! This position offers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Compression Specialist - medi USA - Kansas City, KS

Compression Specialist - medi USA - Kansas City, KS

medi USA, L.P.Bonner Springs, KS, US
serp_jobs.job_card.full_time
USA is growing, and we need you to.USA's expanding business needs.Territory Business Managers and Clinical Educators in providing comprehensive care including measuring, fitting, and educating pati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
IT Manger

IT Manger

TradeJobsWorkforce64150 Riverside, MO, US
serp_jobs.job_card.full_time
IT Manager Job Duties : Maintains information technology strategies.Researches and im...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Data Engineering & Observability

Manager, Data Engineering & Observability

CoxGladstone, MO, United States
serp_jobs.job_card.full_time
We're looking for a strategic Manager, Data Engineering & Observability to lead engineering efforts focused on building and managing custom data solutions for our internal operational data sets.The...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Food Service Manager

Food Service Manager

TradeJobsWorkForce64151 Kansas City, MO, US
serp_jobs.job_card.full_time
Hire, train, oversee, and sometimes fire employees Order food and beverages, equipment, and supplies Oversee food preparation, portion sizes, and the overall presentation of food Inspect supplies, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Business Operations Manager

Business Operations Manager

NorthPoint Development LLCRiverside, MO, US
serp_jobs.job_card.full_time
WarehouseQuote is a company that manages the warehousing and fulfillment portion of our customer’s supply chain.We do this by partnering with the best 3PL warehouses in North America and prov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Territory Manager, Temperature Management

Territory Manager, Temperature Management

ZOLL ResuscitationCleveland, MO, United States
serp_jobs.job_card.full_time
At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Manager Needed!

Service Manager Needed!

GpacKansas City, Missouri, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Working with a well-respected heavy equipment company that is looking for a highly motivated individual to fill the role of . You will be responsible for filing warranty claims with the equipme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Success Manager

Client Success Manager

TradeJobsWorkForce64150 Riverside, MO, US
serp_jobs.job_card.full_time
Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Team Lead

Team Lead

TradeJobsWorkforce64151 Kansas City, MO, US
serp_jobs.job_card.full_time +1
We believe that taking care of our guests begins with taking care of our crew, and we try to do an amazing job with both. No insane hours, no crazy demands; just great food, great people and a great...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Guest Service

Guest Service

TradeJobsWorkforce64151 Kansas City, MO, US
serp_jobs.job_card.full_time
ABOUT THE POSITION : -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. Handle guest issues, complaints, and reques...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30