Inbound Customer Support Specialist

A company is looking for an Inbound Customer Support Specialist II to provide customer assistance through inbound calls.

Key Responsibilities

Answer inbound calls from customers and provide helpful support

Document customer interactions and issues in the systems

Work as part of a team to achieve customer satisfaction goals

Required Qualifications

Strong desire to help customers and solve problems

Reliability and readiness to support customers during scheduled hours

Able to learn and adapt to new information and processes quickly

Comfortable using computer systems and software

Team player who works well with others