Talent.com
Director of Customer Service

Director of Customer Service

VirtualVocationsWhittier, California, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Director of Customer Service to design and scale the service operation that enhances customer experience and retention.

Key Responsibilities

Lead the service department, overseeing the performance of service agents and managers

Architect processes and systems to streamline operations and improve customer experience

Own retention strategies and KPIs, driving initiatives to reduce churn and enhance customer engagement

Required Qualifications

5+ years in Service or Operations leadership, with at least 3 years managing managers

Experience in designing and optimizing processes that enhance efficiency and customer satisfaction

Strong understanding of contact center operations and performance management

Proven ability to analyze data and implement actionable insights

Comfortable in fast-paced, high-growth startup environments

serp_jobs.job_alerts.create_a_job

Director Of Service • Whittier, California, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Director of Customer Service

Director of Customer Service

VirtualVocationsCarson, California, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Service to design and scale the service operation that enhances customer experience and retention. Key Responsibilities Lead the service department,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Vice President of Customer Experience

Vice President of Customer Experience

VirtualVocationsNorwalk, California, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Experience.Key Responsibilities Lead and manage teams across Onboarding, Support, Customer Success, and Ongoing Services Develop and implement a c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Application Development

Director of Application Development

VirtualVocationsSignal Hill, California, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Application Development (Remote).Key Responsibilities Lead and manage application development teams, providing guidance and support for project delivery Co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Sales Director for IT Services

Sales Director for IT Services

VirtualVocationsIrvine, California, United States
serp_jobs.job_card.full_time
A company is looking for a Sales Director for B2B IT Services with a focus on remote work.Key Responsibilities Build and maintain relationships with midsize to enterprise-level clients, focusing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director of Sales

Director of Sales

VirtualVocationsGarden Grove, California, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Sales for the West Region.Key Responsibilities Hire, onboard, and develop a team of Enterprise Account Executives focused on acquiring new customers in the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Director of Customer Service

Senior Director of Customer Service

VirtualVocationsGarden Grove, California, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director, Consumer & Customer Service.Key Responsibilities Set the customer service vision and strategy in partnership with senior leadership to deliver exceptio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior Director of Customer Success

Senior Director of Customer Success

VirtualVocationsCarson, California, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director of Customer Success to lead and expand their Customer Success team.Key Responsibilities Lead and manage the Customer Success team, providing mentorship ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Enterprise Solutions

Director of Enterprise Solutions

VirtualVocationsHuntington Beach, California, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Enterprise Solution Engineering.Key Responsibilities Lead, inspire, and grow a team of Sales Engineers for strategic enterprise accounts Coach and develop ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Residential Sales

Director of Residential Sales

VirtualVocationsVan Nuys, California, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Residential Sales who will lead a high-performing team to drive new business growth and expand market share across North America. Key Responsibilities Lead, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director - Customer Service

Director - Customer Service

Aioi USA & MOTER TechTorrance, CA, US
serp_jobs.job_card.full_time
Our edge-computing-based advanced data analytics and software platform transforms vehicle data into actionable insights that drive the next generation of driver scoring, risk analytics, and insuran...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsOntario, California, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success (Remote - US East Coast).Key Responsibilities Build, lead, and mentor a high-performing team of Customer Success Managers, Customer Success...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Outbound Sales

Director of Outbound Sales

VirtualVocationsTorrance, California, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Outbound Sales.Key Responsibilities : Lead, mentor, and manage a team of outbound agents and supervisors Develop and implement call center strategies to impro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
AVP / Customer Service & Sales Manager

AVP / Customer Service & Sales Manager

Cathay Bank - HeadquartersIrvine, CA, United States
serp_jobs.job_card.full_time
Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director of Aviation

Director of Aviation

IMEG CorporationOntario, CA, United States
serp_jobs.job_card.full_time
Are you Ready to Engineer Your Career?.We work hard and are passionate about what we do but also love to have fun along the way. We celebrate the ability to be a firm of over 2900 employees in the U...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Customer Experience

Director of Customer Experience

VirtualVocationsCarson, California, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Experience.Key Responsibilities Lead and grow a high-performing team across Onboarding, Support, Customer Success, and Ongoing Services Build and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Field Service Director

Field Service Director

Diedre Moire Corp.Pomona, CA, US
serp_jobs.job_card.full_time
Service Manager Industrial Machinery - Pomona, CA Field Service Manager Supervisor Director Manufacturing Production Line Machinery Automation Automated Assembly Fabrication Processing Packaging _....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Acquisition Sales

Director of Acquisition Sales

VirtualVocationsIrvine, California, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Acquisition Sales to lead a team focused on acquiring new customers.Key Responsibilities Lead and develop a team of Sales Managers and Representatives to dr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director of Engineering

Director of Engineering

VirtualVocationsVan Nuys, California, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Engineering to lead their Email Archive portfolio and oversee distributed teams managing large-scale data systems. Key Responsibilities Lead globally distrib...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Voice Engineering

Director of Voice Engineering

VirtualVocationsSignal Hill, California, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Voice Engineering & Operations.Key Responsibilities Manage and motivate the Voice Engineering & Operations team Oversee Voice VoIP & TDM Networks, ensuring...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director of Demand Generation

Director of Demand Generation

VirtualVocationsNorth Hollywood, California, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Demand Generation & ABM.Key Responsibilities Own and execute the demand generation strategy, driving pipeline growth through multi-channel campaigns Lead d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30