Senior User Experience Researcher

Overview

Senior User Experience Researcher at Scribd, Inc. Join a team focused on defining ongoing strategic opportunities for Scribd’s UGC products, with an emphasis on generative and exploratory research methods to drive ongoing evolution and impact.

What You Will Do

• Help identify the questions we need to answer to move strategy and execution forward. Your insights will inform company strategy, product experiences, and long-term roadmaps.
• Advocate for and develop the strategic direction of the UGC brands, acting as a thought leader and collaborator with brand and cross-functional teams.
• Design, scope, and run user research to uncover latent and unmet needs of Scribd and Slideshare users through creative research, including generative, iterative, and evaluative methods.
• Support multiple product managers, designers, and other cross-functional stakeholders with a wide range of research needs, from large and generative to small and tactical.
• Make research findings relevant and impactful through crafted insights, decks, stories, videos, and testimonials, and engage teams to drive informed decision making.
• Build and implement innovative user research processes to meet product delivery goals.
• Leverage company-provisioned AI tools to maximize efficiencies in research processes, while maintaining appropriate human oversight.

About You

Strong presentation skills with a creative and compelling storytelling style. Demonstrated ability to work quickly and handle multiple research studies concurrently.

Compensation, Perks & Benefits

At Scribd, base pay is part of total compensation and is determined within a range based on location and level. Salary ranges include :

Equity eligibility and a comprehensive benefits package are also provided. We consider experience, skills, and business needs when determining compensation.

Working at Scribd

Are you based in a location where Scribd can employ you? Primary residence must be in or near certain cities (including surrounding metro areas) as listed per region. Regions include United States, Canada, and Mexico with specific supported cities.

Benefits, Perks, And Wellbeing

We are an equal opportunity employer. We encourage people of all backgrounds to apply and strive to foster an inclusive and diverse workplace. If you require reasonable adjustments during the interview process, email

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