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Medical Office Manager
Medical Office ManagerImpact Health • East White Plains, NY, US
Medical Office Manager

Medical Office Manager

Impact Health • East White Plains, NY, US
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Job Description

Job Description

Job Highlights :

  • Provide administrative and clinical services for assigned practice(s) in collaboration with Physicians.
  • Ensure optimal operations, safety, and quality patient care while maintaining regulatory compliance.
  • Manage financial and revenue cycle activities, including budgeting and expenditure oversight.
  • Develop and implement policies and procedures to optimize practice operations.
  • Oversee human resource management, including recruitment, training, and retention of office staff.
  • Drive quality initiatives and enhance customer experience through patient satisfaction reviews and process improvements.

Responsibilities :

  • Collaborative Leadership :
  • Direct and coordinate administrative and clinical services for assigned practice(s) alongside Lead Physicians.

  • Provide day-to-day oversight and supervision to ensure optimal operations and patient satisfaction.
  • Contribute to vision and strategic planning for practice growth and collaborate with marketing team.
  • Promote organizational mission, vision, and goals.
  • Financial Management :
  • Oversee daily / monthly expenditures and staffing.

  • Ensure compliance with billing and insurance guidelines.
  • Develop and maintain practice budgets.
  • Provide explanations for budget-to-actual variances and take corrective actions as needed.
  • Operational Efficiency :
  • Develop and implement policies and procedures.

  • Monitor Key Performance Indicators (KPIs) and make improvements as necessary.
  • Maintain inventory and supplies necessary for operations.
  • Human Resource Management :
  • Recruit, interview, select, and hire personnel.

  • Provide training, coaching, and development for office staff.
  • Manage payroll and leave requests.
  • Quality Assurance :
  • Ensure compliance with state regulations.

  • Participate in designated programs and initiatives.
  • Review patient satisfaction results and implement improvements.
  • Customer Experience :
  • Act as a liaison between office personnel, patients, and external parties.

  • Maintain good relations with the community and outside medical professionals.
  • Develop outstanding communication skills.
  • Qualifications :

  • Bachelor's degree required; related experience may be considered.
  • 3-5 years supervisory experience in a medical practice or ambulatory setting.
  • Solid knowledge of billing and health insurance guidelines.
  • Proficiency in electronic medical records and billing systems.
  • Benefits :

  • Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off (PTO) and holidays.
  • Professional development opportunities and ongoing training.
  • Supportive and collaborative work environment.
  • Powered by JazzHR

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