Patient Contact Specialist

A company is looking for a Patient Contact Specialist I to support patient access and care through appointment scheduling and information management.

Key Responsibilities

Schedule, cancel, and confirm medical appointments while aligning with patient preferences and physician guidelines

Respond to non-scheduling inquiries and route calls appropriately

Collect and maintain accurate patient registration and insurance information to ensure timely payment for services

Required Qualifications

High School Diploma or Equivalent (GED) required

Minimum of 1 year of related work experience required

Proficiency in computer operations and ability to navigate multiple software applications

Familiarity with medical terminology is preferred

Ability to work independently in a remote environment with a secure internet connection