Job Title
This highly responsible position provides assistance to the Department Head or the Police Division Commander as assigned. Work includes a wide variety of clerical and administrative tasks, which require the application of independent judgment and the general knowledge of laws, regulations, and policies of the City.
Essential Job Functions
- Schedules meetings, screens incoming calls, and provides information to other employees and / or the public.
- Performs a variety of research, creates reports and databases.
- Studies, analyzes, evaluates, develops recommendations, identifies, and solves administrative problems.
- Composes and types routine correspondence, takes dictation, enters data, handles service requests, tracks information, and maintains records.
- May process purchase orders and invoices; tracks status of approval and payments.
- May register employees for approved training courses, enter per diem, and ensure accommodations are secured and payments are received.
- May assign case numbers to projects, assists with case distribution, and assist with correspondence and communication.
- May assist with inspection, inventory, and / or the calibration of equipment.
- May assist with training as needed.
- May assist with special events as needed.
- May provide courier service as necessary.
- Performs other related job duties as assigned.
Qualifications and Ksas
Education and Experience :
High school diploma or equivalent; three (3) years of experience in clerical administration in a fast-paced office environment; or an equivalent combination of education and experience. Associate's degree preferred.
Special Qualifications :
Valid Florida Driver's License with acceptable driving record.Knowledge, Skills, and Abilities :
Knowledge of the organization, operations of governing laws, and regulations of the City.Knowledge of modern business English, business practices, methods, procedures and equipment.Knowledge of grammar, punctuation, and spelling.Skill in typing, transcribing, proofreading, and general office administration.Skill in operation of a variety of modern office equipment such as, but not limited to, computers, copy machines, facsimiles, telephones, etc.Skill in effective communication both verbally and in writing.Skill in the use of computers and applicable software programs.Ability to establish and maintain effective working relationships with associates, City Staff members, and the general public.Ability to communicate clearly in English, both orally and in writing.Ability to utilize a computer and demonstrate proficiency in the use of various software programs, including Windows, Microsoft Office programs, various social media platforms, and the City's enterprise software.Ability to analyze facts, exercise judgment, and arrive at valid conclusions.Ability to understand and interpret complex oral and written instructions.Ability to maintain confidentiality when dealing with sensitive situations.Ability to express ideas clearly and concisely, orally and in writing.Ability to meet and communicate effectively with the public.Ability to express oneself clearly and concisely and with an even demeanor.Additional Information
The work is light work, which requires exerting up to 20 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Requires standing or sitting for sustained periods of time; walking or moving from one work site to another; manual dexterity to pick, pinch, type, or otherwise work primarily with fingers; mental acuity including the ability to make rational decisions through sound logic and deductive processes; hearing to receive detailed information and to make the discrimination in sound; and the ability to express ideas by means of the spoken word and have close visual acuity. Additionally, the following physical abilities may be required :
Crouching : Bending the body downward and forward by bending leg and spine.Kneeling : Bending legs at knee to come to a rest on knee or knees.Lifting : Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back musclesReaching : Extending hand(s) and arm(s) in any direction.Repetitive Motion : Substantial movements (motions) of the wrist, hands, and / or fingers.Work is typically performed in a secure and dynamic environment where the employee is exposed to change and responsive to changing goals, priorities, tasks, etc.