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Animal Adoption Supervisor

Animal Adoption Supervisor

Government JobsPhoenix, AZ, US
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Animal Adoption Supervisor

Are you an inspirational leader and passionate animal advocate? If so, apply to the Animal Adoption Supervisor today!

We will look to you to motivate and lead our adoption team at both locations to deliver an excellent customer experience to those looking to adopt. You'll be responsible for organizing, planning, assisting, and coordinating your team to provide optimal experiences for both animals and people.

Bring your leadership skills and help us make an impact on people's and animals' lives!

Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation's largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn firsthand about the proper care of homeless and stray animals and work hard to help find them new homes.

Proud to offer :

  • Work with a greater purpose
  • Tuition reimbursement
  • Exceptional work-life balance
  • Opportunities for growth and development within Maricopa County
  • Low-cost, high-value healthcare for you and your qualifying dependents
  • Child care benefits including access to our on-site center, dedicated to serving Maricopa County families exclusively
  • Paid vacation, sick time, and parental leave
  • Extensive wellness program, including healthcare premium discounts
  • Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1

We require :

  • Three years of experience working with animals in a veterinary hospital, humane society, or another animal facility (may include volunteer work)
  • Two years of experience in a supervisor role
  • High school diploma or GED
  • A combination of post-secondary education and / or job-related experience may substitute for the minimum qualifications on a year-for-year basis

    • We also value :

  • Bachelor's degree in animal welfare, public administration, business administration, or a closely related field
  • Fear-Free Certification

    • Job contributions :

  • Manage and develop employees into a highly effective team by setting clear performance objectives and goals, providing regular and honest feedback, and creating individualized development plans
  • Oversee the daily completion of animal adoption-related functions per established process control protocols while ensuring the divisions' continual advancement
  • Deliver the highest level of customer service to customers, volunteers, and stakeholders, ensuring that the team delivers to the same standard
  • Conduct routine audits to ensure proper safety protocols, adoption, attendance, and service expectations are continually met. Promptly address concerns
  • Conduct recruitment duties, including interviewing, hiring, onboarding, and training new adoption team employees
  • Maintain detailed and accurate records, providing reports as necessary
  • Work with leaders to review and update policies and procedures, and ensure that the set policies and procedures are followed
  • Assist with the arrangement of animals for transport, participate in the adoption process, and ensure capacity directives are followed
  • Work with the Volunteer Engagement team to ensure shelter needs are met and support is provided for volunteers assisting with adoption-related tasks
  • Attend meetings and participate in other ACC functions as directed

    • Working conditions :

  • Must be flexible and able to work all shifts, which include starting as early as 5 am and finishing as late as 7 pm, working weekends and holidays, determined by the needs of the Department
  • Work is predominantly performed in an animal shelter with exposure to extreme and varying temperatures, excessive noise, dogs and cats with unknown temperaments or behaviors, animal waste and fluids, deceased animals, cleaning chemicals, and zoonotic diseases
  • While performing the duties of this job, the employee is regularly required to stand and walk on all types of surfaces that are sometimes slippery, uneven, and rough
  • Must be able to lift up to 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly

    • Selection procedure :

  • Only the most qualified candidates will be considered
  • Consideration will only be given to candidates who submit online applications
  • Candidates will be contacted primarily through email and their Workday online application profile
  • Must pass a pre-employment background and / or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

    • Maricopa County is an equal opportunity employer.

    JR18350

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