Lead Technical Consultant

Job Description

Job Description

Cognitec develops market-leading face recognition technologies and applications for enterprise and government customers around the world. Our products are deployed in identity verification, law enforcement and video surveillance situations globally : across on-premise, cloud and mobile environments.

Position is based in Rockland, MA

Reports To : Vice President Americas

Cognitec Systems Corporation owned by SALTO Group is a wholly-owned subsidiary of Cognitec Systems GmbH, headquartered in Dresden, Germany, providing sales and support services to customers in the Americas, North and South region.

The Technical Specialist provides technical support to systems integrators; value added resellers (VARs) and end-customers for solution architecture, integration, installation, configuration, and ongoing usage of Cognitec products. In addition, they support pre-sales pipeline building, including Proof of Concepts (PoC’s).

The ideal candidate possesses considerable hands-on experience with solution architecture, computer hardware, infrastructure, networking and OS administration, in differing environments, over a period of at least 3 years. Direct face-to- face customer interaction experience is required along with exposure to some pre-sales / sales participation.

Leadership attributes and Qualifications Must have :

Integrity,

Delegation.

Communication.

Self-Awareness.

Gratitude.

Learning Agility.

Influence.

Empathy

Key areas of responsibility

• Ability to analyze customer requirements and propose well-designed technical solutions
• Test, evaluate and report on existing and new products and product releases
• Conduct comprehensive technical training for internal and external customers
• Install managed service solutions and maintain them remotely
• Troubleshoot and remedy applications and system issues remotely or on premises
• Provide internal support for demonstrations and tradeshows
• Provide product license fulfillment and product activation support.

Desired skills and experience

Travel

We offer

We are an equal opportunity employer committed to diversity in the workplace.

Interested and qualified applicants can apply by e-mailing PDF versions of a cover letter, résumé and salary requirements to :

E-mail : jobs@cognitec.com

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