Principal, Solutions Engineering Strategy & Operations

Principal, Solutions Engineering Strategy & Operations

Hybrid

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Overview

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Location

Austin, TX

What You\'ll Do

• Collaborate with regional SE leadership to define the strategic direction, vision, and roadmap for the solutions engineering organization
• Enable SE leadership to make data driven decisions through reporting on business reviews, KPIs and metrics
• Build data packs for quarterly business reviews,planning and publishing through Tableau or Looker dashboards for broader consumption
• Translate business objectives into actionable strategies and operational plans for the solutions engineering team
• Develop, implement, and optimize standard operating procedures (SOPs), best practices, and playbooks for solutions engineering processes (e.g., discovery, solution design, proof-of-concept, implementation, handoff).
• Define, monitor, and report on key performance indicators (KPIs) and metrics to measure team performance, efficiency, and impact.
• Identify bottlenecks and areas for improvement in so, and lead initiatives to streamline operations and enhance productivity
• Shadow strategic initiatives and build proposals that tell data driven recommendations to drive change

Requirements

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Health & Welfare Benefits

Time Off

Compliance

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA / Veterans / Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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