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Customer Centricity Lead
Customer Centricity LeadVirtualVocations • Grand Rapids, Michigan, United States
Customer Centricity Lead

Customer Centricity Lead

VirtualVocations • Grand Rapids, Michigan, United States
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A company is looking for a Sr. Manager, Customer Centricity - Business Cards & Payments (Remote).

Key Responsibilities

Partner with teams across BC&P to deliver on strategic roadmaps and ensure timely project execution

Drive innovation in processes and execution within the portfolio

Create executive-ready presentations and lead special projects through cross-functional collaboration

Required Qualifications

Bachelor's Degree or military experience

At least 7 years of experience in Project Management, Process Management, or Agile Delivery

At least 3 years of experience working with senior stakeholders across various business functions

At least 3 years of experience in writing communications and presentations for diverse audiences

Master's Degree in Business Administration (MBA) is preferred

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Customer Lead • Grand Rapids, Michigan, United States

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