Enrollment Specialist

🌎 Change the world. Get paid for it .

At Acumen, we're on a mission to help the disabled, military veterans, and the elderly live more independent, empowered lives. If you want your work to matter, this is your sign.

💡 About US

Acumen Fiscal Agent began 30 years ago with a bold idea : There had to be a better, simpler, and more personal way to deliver self-directed services to individuals needing home care and their families.

Today, Acumen is proud to be one of the nation’s largest and most trusted providers of fiscal agent services.

We’re not just processing payroll or paperwork, we’re helping people live fuller, more independent lives. Come be part of something meaningful!

💼 What is the job?

Acumen Fiscal Agent is seeking an Enrollment Specialist to join our dedicated team. In this role, you will be responsible for guiding clients through the enrollment process for our services, ensuring they receive the support they need to navigate our financial products. Your primary goal will be to facilitate a seamless enrollment experience while providing education about our services and answering any questions that clients may have. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for helping others. Join our team and contribute to empowering individuals in their journey towards greater independence.

Responsibilities

• Assist clients in the enrollment process for fiscal agent services.
• Provide thorough explanations of available services and eligibility requirements.
• Collect and verify necessary documentation for enrollment.
• Maintain accurate records of client enrollments and communications.
• Respond to client inquiries and follow up as needed to ensure successful enrollments.
• Collaborate with internal teams to support client needs and enhance the enrollment process.
• Stay updated on policy changes and best practices related to enrollment procedures.

Requirements

Benefits

♥️What's in It for You?

💭What Do You Think? Are You Ready to Make a Difference in Someone’s Life Every Single Day?

Apply today and be part of a team that values compassion, accountability, and purpose. Let’s make self-direction more personal, together .