Director of Account Management

A company is looking for a Director of Account Management, responsible for leading the global Account Management team and ensuring client growth and satisfaction.

Key Responsibilities

Oversee client assignments and resource needs to achieve performance goals

Develop and implement strategies for client retention and growth

Coach and develop the Account Management team to enhance performance and customer experience

Required Qualifications

3-5 years of experience managing a global account management team

6-10 years of experience in account management or customer success, preferably in human capital management

A people-first mentality with a passion for supporting team growth

Data-driven with experience in interpreting and presenting data

Technical proficiency to quickly learn and master new tools