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Property Management Maintenance Coordinator

Property Management Maintenance Coordinator

Mission RealtyRichmond, VA, US
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Job Description

Job Description

Mission Realty Property Management is a fast-growing, full-service property management company serving the Greater Richmond area. We are seeking a highly organized, detail-oriented Maintenance Coordinator to manage day-to-day maintenance operations across our residential portfolio. This role is essential to ensuring a seamless experience for our tenants, owners, and vendors — maintaining our reputation for quality, integrity, and responsiveness.

Compensation & Benefits

  • Competitive salary (commensurate with experience)
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for growth within a rapidly expanding organization
  • Collaborative, mission-driven work environment

Compensation : $40,000 + Benefits

Responsibilities :

Work Order Management :

  • Receive, prioritize, and assign maintenance requests from tenants via phone, email, or portal systems. Ensure timely completion and follow-up on all work orders.

    • Vendor Coordination :

  • Communicate with vendors and maintenance personnel to schedule repairs, obtain estimates, and ensure high-quality work within budget and timeline expectations.

    • Resident & Owner Communication :

  • Provide regular updates to tenants and property owners on maintenance requests, costs, and project timelines. Maintain a professional, solutions-oriented approach in all communications.

    • Quality Control & Inspection :

  • Review completed work orders for accuracy and satisfaction. Conduct follow-ups and coordinate property inspections when necessary.

    • Budget & Invoice Management :

  • Review and approve vendor invoices, track maintenance costs, and assist in maintaining budget compliance for each property.

    • Preventative Maintenance :

  • Assist in scheduling seasonal maintenance programs and recurring services (HVAC, landscaping, pest control, etc.).

    • Documentation & Reporting :

  • Maintain accurate maintenance records in the property management system. Generate reports on maintenance activity, vendor performance, and recurring issues.

    • Qualifications :

  • 2+ years of experience in property management, facilities coordination, or maintenance operations (preferred)
  • Strong organizational and multitasking skills with a proven ability to manage competing priorities
  • Excellent written and verbal communication skills
  • Familiarity with property management software (e.g., Buildium, AppFolio, Propertyware, or similar)
  • Working knowledge of home systems (HVAC, plumbing, electrical, etc.) is a plus
  • Strong problem-solving skills and attention to detail
  • Reliable, proactive, and customer-service focused

    • About Company

    At Mission Realty Property Management, our mission is simple — to serve our property owners and residents with excellence, integrity, and care. As part of the broader Mission Realty family, we’re building systems, people, and processes that create sustainable growth and world-class experiences in property management.

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    Property Coordinator • Richmond, VA, US

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