Client Advisor Keyholder - Las Vegas Wynn

Client Advisor Keyholder - Las Vegas Wynn

Join to apply for the Client Advisor Keyholder - Las Vegas Wynn role at Moncler

Client Advisor Keyholder - Las Vegas Wynn

Join to apply for the Client Advisor Keyholder - Las Vegas Wynn role at Moncler

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Moncler Selling Ceremony and always achieves excellent sales results. Client Advisors (Keyholder) are natural relationship builders with outstanding commercial ability, guiding each client through the brand's values and heritage, gaining a strong understanding of their needs and creating long-term value for clients and the company. The Client Advisor (Keyholder) strives to achieve individual and team results, responsible for acting as the CEM (Client Experience Manager) and Manager on Duty. The Client Advisor (Keyholder) coaches and guides the sales team, sharing skills and knowledge while also ensuring the store operations are being executed to brand standard, including floor coverage.

Your Impact

• Engage with clients and ensure the MONCLER Sales and Service standards are embodied consistently
• Drive and exceed individual sales objectives including KPI's such as Repurchase Rate, UPT, conversion and data collection by ensuring the highest level of Customer Service and quality of sales
• Contribute to enhance team performances as a supervisor and coach, sharing knowledge, information, best practices, and mentoring colleagues with less experience
• Supervise the sales floor, acting as CEM and floor manager
• Capture quality client information in order to understand and meet client's needs in order to build relationships and personalize future client development opportunities
• Build and develop long-lasting client relationships using company's clienteling program and initiative
• Active client outreach through appointment selling including follow up of charge sends / phone sales and after sales service
• Attract new clients by acting as a Brand Ambassador through networking within the community
• Support and maintain company visual merchandise presentation standards
• Support in inventory preparation and execution
• Work with all store teams to maintain a professional and productive work environment
• Professionally interacts with all levels of Management and Corporate representatives
• Effectively demonstrates and adheres to all Company initiatives (Retail Excellence and C.R.M Programs)
• Ability to discuss with clients and give advice on general trends in fashion world and developments in the luxury market, enhancing the knowledge of the brand's history and values, collection proposition and product features
• Additional responsibilities as assigned

Qualifications

ADDITIONAL INFORMATION

All tasks are not limited and / or restricted to this job description. Employee must comply with any reasonable requests from management to perform any other duties to fulfill the role's requirements.

Moncler Group is an equal employment opportunity employer.

Pay Transparency statement :

Moncler includes a reasonable estimate of the hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base hourly range is $22 per hour to $24 per hour.

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Industries

Retail Luxury Goods and Jewelry

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