Sr Vice President Business Transformation

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Primary Purpose

: The SVP Business Transformation spearheads enterprise-wide initiatives that accelerate growth, enhance performance, and embed innovation at scale. This role partners with senior executives to identify and prioritize high-impact opportunities, orchestrates cross-functional execution, and drives adoption of AI-driven solutions. The SVP combines strategic vision with operational rigor, leveraging data-driven insights to solve complex challenges and deliver measurable results And acts as a trusted advisor to the C-suite, championing cultural change, fostering collaboration, and ensuring accountability for transformation outcomes.

Essential Functions and Responsibilities

Drives transformation initiatives that directly support enterprise-wide growth objectives and delivers measurable business impact through structured execution and strategic alignment.

Partners with divisional and functional leaders to identify and focus on high-value, enterprise-critical (“big rock”) initiatives that advance organizational priorities.

Leads the design and delivery of transformation programs by coordinating cross-functional teams, ensuring seamless execution, and aligning efforts with strategic goals.

Leads process redesign efforts with a strong emphasis on AI and data-driven thinking to enhance efficiency, reduce complexity, and unlock innovation.

Accelerates the deployment of AI-driven solutions by identifying, prioritizing, and implementing high-impact use cases in collaboration with technology and business leaders.

Applies analytical rigor to diagnose root causes, solve complex business problems, and inform data-backed decision-making.

Drives adoption and cultural alignment by executing proactive change management strategies and engaging stakeholders at all levels.

Serves as a trusted advisor by bringing strategic insight, executive presence, and clear, compelling communication to senior leadership discussions.

Tracks outcomes, manages risks, and embeds a culture of continuous improvement into all transformation efforts to ensure long-term success.

Additional Functions and Responsibilities

Performs other duties as assigned.

Travel as required (up to 30%)

Supervisory Responsibilities

Builds and leads a high-performing team, fostering a culture of accountability, innovation, and continuous learning.

Aligns diverse teams around shared goals, breaking silos and enabling seamless execution of transformation initiatives.

Demonstrates strategic thinking, resilience, and adaptability, setting the tone for change across the organization.

Provides support, guidance, leadership and motivation to promote maximum performance.

Administers company personnel policies in all areas and follows company staffing standards and training recommendations.

Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

Qualifications

Education & Licensing

Bachelor's degree in Business Administration, Finance, Economics, Management, or a related field from an accredited college or university preferred. Project Management Professional (PMP), Program Management Professional (PgMP), Certified Business Transformation Professional (CBTP), Change Management Certified Professional – Learning Tree, or Six Sigma Certifications (Yellow, Green, and Black Belt) highly preferred.

Experience

Ten (10) years of experience in management consulting and / or enterprise transformation roles within B2B environments, or an equivalent combination of education and experience required. Experience in the financial services sector (Insurance, Banking) is highly preferred.

Skills & Knowledge

Proven track record in strategy execution, AI / analytics initiatives, and large-scale change programs

Strong collaboration, influence, and communication skills with ability to operate at C-suite level

Analytical, innovative, and comfortable navigating ambiguity in complex organizations

Applied knowledge of large language models and Agentic AI

Experience working in modern tech-enabled operating models

High-level knowledge of technology / data dependencies and implications

Excellent oral and written communication skills, including presentation skills

PC literate, including Microsoft Office products

Proven management / leadership skills

Excellent negotiating skills

Ability to create and complete comprehensive, accurate and constructive written reports

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

Work Environment

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental

: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical

: Computer keyboarding, travel as required

Auditory / Visual

: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com

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