Dentsu Aegis Network Ltd. is hiring : User Experience Lead in Chicago

At Merkle, we don’t just design interfaces — we design experiences that matter. As a Senior UX Designer, you’ll bring bold ideas to life, turning complex challenges into intuitive, human-centered solutions. You’ll have the chance to shape high-impact work with a leader in the home energy solutions market while also flexing your skills across a diverse mix of clients and industries. This is your opportunity to collaborate with smart, passionate teams, push your craft forward, and create digital products and services people love to use every day.

Responsibilities You will support the design of end-to-end digital experiences across mobile, commerce, and web products in partnership with project leads

You will create user-centered solutions that balance customer needs with measurable business outcomes

Apply design thinking at both the interaction and journey level to ensure clarity and consistency

Conduct usability testing , synthesize findings, and translate insights into actionable improvements

Leverage consumer behavior, research, and data to inform design decisions

Stay current with design and technology trends and bring fresh ideas into client work

Communicate design rationale effectively to stakeholders through presentations and storytelling

Deliver core design artifacts , including journey maps, service blueprints, user flows, competitive analysis, frameworks / specifications, and polished Figma-based wireframes, mockups, and prototypes

Contribute to best-in-class commerce design , from shopping and checkout to account management and post-purchase experiences

Must Haves 5+ years of UX design experience with a portfolio demonstrating design thinking, problem-solving, and strong visual craft (layout, typography, color, accessibility) across desktop and mobile, including complex systems and end-to-end product design

Bachelor’s degree in Design, HCI, Psychology, or related field — or equivalent professional experience is welcome

Deep understanding of user-centered design principles and digital best practices (responsive web, mobile, native apps)

Proficiency with modern UX tools such as Figma (wireframes, prototypes, design systems) and Adobe Creative Suite for supporting visual design needs

Strong visual and interaction design skills , along with excellent communication and storytelling abilities

Hands-on experience with usability testing, research synthesis, journey mapping, service blueprints, user flows, and accessibility standards (WCAG)

Nice-to-Haves Experience in an agency, design consultancy, or product design studio

Curiosity about how AI can enhance design , with applied examples a plus

Strong background in ecommerce (B2B and B2C) — highly desirable

Experience designing for diverse user personas and customer types

Familiarity with atomic design methodology, design systems, and production design for platforms such as Adobe Experience Manager (AEM)

Experience supporting pitch work , contributing design concepts and storytelling for new business opportunities

The annual salary range for this position is $59,000 - $96,025 . Placement within the salary range is based on a variety of factors , including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include :

• Medical, vision, and dental insurance,
• Short-term and long-term disability insurance,
• Flexible p aid t ime o ff,
• At least 15 paid holidays per year,
• Paid sick and safe leave, and

Dentsu also compl ies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies . For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

Location :

USA - Remote - New York Job Description :

At Merkle, we don’t just design interfaces — we design experiences that matter. As a Senior UX Designer, you’ll bring bold ideas to life, turning complex challenges into intuitive, human-centered solutions. You’ll have the chance to shape high-impact work with a leader in the home energy solutions market while also flexing your skills across a diverse mix of clients and industries. This is your opportunity to collaborate with smart, passionate teams, push your craft forward, and create digital products and services people love to use every day.

Responsibilities You will support the design of end-to-end digital experiences across mobile, commerce, and web products in partnership with project leads

You will create user-centered solutions that balance customer needs with measurable business outcomes

Apply design thinking at both the interaction and journey level to ensure clarity and consistency

Conduct usability testing , synthesize findings, and translate insights into actionable improvements

Leverage consumer behavior, research, and data to inform design decisions

Stay current with design and technology trends and bring fresh ideas into client work

Communicate design rationale effectively to stakeholders through presentations and storytelling

Deliver core design artifacts , including journey maps, service blueprints, user flows, competitive analysis, frameworks / specifications, and polished Figma-based wireframes, mockups, and prototypes

Contribute to best-in-class commerce design , from shopping and checkout to account management and post-purchase experiences

Must Haves 5+ years of UX design experience with a portfolio demonstrating design thinking, problem-solving, and strong visual craft (layout, typography, color, accessibility) across desktop and mobile, including complex systems and end-to-end product design

Bachelor’s degree in Design, HCI, Psychology, or related field — or equivalent professional experience is welcome

Deep understanding of user-centered design principles and digital best practices (responsive web, mobile, native apps)

Familiarity with web technologies (HTML5, CSS3, JavaScript) to collaborate effectively with developers

Proficiency with modern UX tools such as Figma (wireframes, prototypes, design systems) and Adobe Creative Suite for supporting visual design needs

Strong visual and interaction design skills , along with excellent communication and storytelling abilities

Hands-on experience with usability testing, research synthesis, journey mapping, service blueprints, user flows, and accessibility standards (WCAG)

Nice-to-Haves Experience in an agency, design consultancy, or product design studio

Curiosity about how AI can enhance design , with applied examples a plus

Strong background in ecommerce (B2B and B2C) — highly desirable

Experience designing for diverse user personas and customer types

Familiarity with atomic design methodology, design systems, and production design for platforms such as Adobe Experience Manager (AEM)

Experience supporting pitch work , contributing design concepts and storytelling for new business opportunities

The annual salary range for this position is $59,000 - $96,025 . Placement within the salary range is based on a variety of factors , including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include :

Dentsu also compl ies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies . For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

Location :

USA - Remote - New York Brand :

Merkle Time Type :

全职 Contract Type :

永久 Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color , national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.

Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities.

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients : innovating to impact.

Be a force for good . Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet.

Dream loud . In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.

Team without limits . We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.

#J-18808-Ljbffr

In Summary : As a Senior UX Designer, you’ll bring bold ideas to life, turning complex challenges into intuitive, human-centered solutions . This is your opportunity to collaborate with smart, passionate teams, push your craft forward, and create digital products and services people love to use every day . The annual salary range for this position is $59,000 - $96,025 .

En Español : Como diseñador senior de UX, dará vida a ideas audaces, convirtiendo desafíos complejos en soluciones intuitivas y centradas en el ser humano. Esta es su oportunidad para colaborar con equipos inteligentes y apasionados, impulsar su oficio y crear productos y servicios digitales que las personas adoran usar todos los días . El rango salarial anual para este puesto es de $59,000 - $96,025 .