IT Specialist

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Be the Tech Hero Behind the Scenes!

Are you passionate about technology and love solving problems? Join our team as an IT Specialist , where you'll be the go-to expert ensuring our systems run smoothly and securely. This role is perfect for someone who thrives on variety—one day you're troubleshooting network issues, the next you're rolling out new hardware or guiding users through Microsoft 365 tools. If you enjoy making technology work for people and want to be part of a collaborative, forward-thinking team, this is your chance!

This position will be onsite at our office in Pleasant Hill, Iowa.

What You Will Do

• Be the first line of defense for end-user support—diagnose and resolve hardware, software, and network challenges.
• Keep us connected by managing Microsoft 365 applications and accounts.
• Own the hardware lifecycle—from setup and deployment to maintenance.
• Empower our team with training and tips that make tech easy and accessible.
• Monitor and optimize system and network performance, escalating issues when needed.
• Document like a pro—maintain IT controls, system guides, and user documentation.
• Drive IT service excellence through incident management, request fulfillment, and problem resolution.
• Champion security by supporting data protection and compliance with company policies.
• Collaborate and innovate with IT leadership on process improvements and technology projects.
• Live our company values in every interaction.
• And yes—other duties as assigned (because tech never stops evolving!).

Requirements

What we provide, because we care!

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Manufacturing

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