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Technology / Low Voltage Technician

Technology / Low Voltage Technician

Communication Systems SpecialistsMinneapolis, MN, US
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Job Description

Job Description

We are currently seeking a Low Voltage Technology Installer / Technician!

Installer / Technician

Reports To : Phil Herrera, Service Manager

Department : Operations

FLSA Status : Non-Exempt, Full Time

Effective Date : 1 / 9 / 2023

Job Summary

The Installer / Technician installs low voltage cabling, paging / sound masking systems, AV, Surveillance, Access Control and other solutions offered by CSS for commercial and industrial properties. Working either independently or within a team, this position works to ensure that projects are completed on time and within budget.

Essential Functions

  • Install, troubleshoot, repair and maintain equipment
  • Complete work order paperwork accurately and turn in to Project Manager
  • Develop and maintain relations between the customer and the organization on all customer service and work order issues
  • Determine when / if equipment changes or modifications are needed
  • Answer client questions on installation, repair and maintenance
  • Train end users on functionality of systems

Other Functions

  • Perform other duties as assigned by on-site supervisors as assigned by CSS. Participate in on-going training opportunities as provided.
  • Education, Experience and Other Skills

  • Preferred degree / certification in AAEE (Associate of Arts Electrical Engineering), JATC technical training or BICSI installer technician certification
  • Network service / installation a plus
  • Demonstrates creative and flexible solutions in working with clients and CSS employees
  • Familiarity with Google products and Microsoft products i.e. Documents, Spreadsheet, Word, Excel
  • Have access to e-mail and ability to view or print service orders. Familiar with Android or iPhone applications for business purposes.
  • Ability to handle multiple projects in an organized, timely manner
  • Ability to quickly develop trusting relationships with customers
  • Strives to demonstrate the vision and goals of CSS
  • Must register with the State of MN as an unlicensed PLT and work toward obtaining your PLT license.

    Mental and Physical Requirements

  • Has a can-do and self-starter attitude, a team player mentality and the ability to work independently
  • Detail oriented, decisive, and has the ability to resolve customer issues timely and accurately
  • Moderate physical exertion necessary
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