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Senior Collections Specialist Leasing & Finance

Senior Collections Specialist Leasing & Finance

ClickleaseWest Valley City, UT, US
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Join Us in Shaping a Future Where Every Business Owner Has the Opportunity to Thrive

Compensation : $40,000 - $50,000 depending on experience with the opportunity to earn performance-based bonuses. Modality : On-site (with the ability to become eligible for WFH) Schedule : Monday - Friday with a rotating Saturday for weekend coverage.

What You'll Be Doing

  • Partnering with lessees to understand the reason for account delinquency and evaluating the customer's financial situation
  • Negotiating full payments or structured repayment terms based on customer capability
  • Consistently learning and applying operational policies and State & Federal regulations governing collections
  • Demonstrating professionalism and empathy during every customer interaction while occasionally exercising assertiveness when required
  • Managing structured workdays with monitored calls for quality and accuracy
  • Demonstrating strong organizational and time management skills to achieve department productivity metrics
  • Completing other duties as assigned by leadership

What You Have

  • 2+ years of experience in a high-volume collections or account recovery role.
  • Strong verbal communication skills and intermediate-level writing ability
  • Ability to remain courteous and professional when working with past-due customers
  • Capacity to follow instructions from leadership and proactively solve problems
  • Self-motivated and organized; able to work independently or collaboratively as part of a team
  • What Will Make You Stand Out

  • High school diploma or equivalent
  • 2+ years of experience in a customer contact role in a fast-paced environment
  • Previous experience in account resolution or collections
  • Familiarity with lease / finance industry terminology and processes
  • Why Work for Clicklease

    At Clicklease, we believe small businesses are the backbone of the economyand we're here to help them grow. We're a fast-growing fintech company with a big heart and an even bigger mission : to make equipment financing easy, inclusive, and accessible.

    What makes Clicklease different?

  • High-growth environment
  • People-first culture
  • Diverse and inclusive
  • Fun is part of the job
  • Your voice matters
  • At Clicklease, we don't just talk about our valueswe live them. Join us and help make financing awesome. To learn more about our values, visit https : / / www.clicklease.com / careers

    What We Offer

  • Competitive salary and 401(k) with company match
  • Generous paid time off and 11+ holidays
  • Health, dental, and vision insurance
  • Company-paid life and disability coverage
  • HealthJoy benefits platform and telehealth access
  • Meaningful work with a fun, supportive team
  • Clicklease is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind

    We are committed to ensuring that all employees and job applicants are treated with respect and dignity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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    Leasing Specialist • West Valley City, UT, US

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