Senior Collections Agent

At Clicklease, we're on a unique mission to empower the small business owners often overlooked by traditional lenders. If you're considering joining our team, envision yourself at the heart of our vibrant headquarters in West Valley City, UT, or contributing to our impactful operations from Radial, Alajuela, Costa Rica. At Clicklease, we've cultivated a dynamic work environment that goes beyond routine services. At Clicklease, you'll play a pivotal role in transforming equipment financing into a gateway for entrepreneurs to turn their dreams into reality. If you're passionate about purpose-driven work, innovation, and making a tangible impact, Clicklease is where your career journey begins.

Join us in shaping a future where every business owner has the opportunity to thrive.

Compensation : $39,000 - $50,000 depending on experience with the opportunity to earn performance-based bonuses.

Modality : On-site (with the ability to become eligible for WFH)

Schedule : Monday - Friday with a rotating Saturday for weekend coverage.

What youll be doing

Partnering with lessees to understand the reason for account delinquency and evaluating the customers financial situation

Negotiating full payments or structured repayment terms based on customer capability

Consistently learning and applying operational policies and State & Federal regulations governing collections

Demonstrating professionalism and empathy during every customer interaction while occasionally exercising assertiveness when required

Managing structured workdays with monitored calls for quality and accuracy

Demonstrating strong organizational and time management skills to achieve department productivity metrics

Completing other duties as assigned by leadership

What you have

Strong verbal communication skills and intermediate-level writing ability

Ability to remain courteous and professional when working with past-due customers

Capacity to follow instructions from leadership and proactively solve problems

Self-motivated and organized; able to work independently or collaboratively as part of a team

What will make you stand out

High school diploma or equivalent

2+ years of experience in a customer contact role in a fast-paced environment

Previous experience in account resolution or collections

Familiarity with lease / finance industry terminology and processes

Why Work for Clicklease

At Clicklease, we believe small businesses are the backbone of the economyand were here to help them grow. Were a fast-growing fintech company with a big heart and an even bigger mission : to make equipment financing easy, inclusive, and accessible.

What makes Clicklease different?

High-growth environment

People-first culture

Diverse and inclusive

Fun is part of the job

Your voice matters

At Clicklease, we dont just talk about our valueswe live them. Join us and help make financing awesome.

To learn more about our values, visit https : / / www.clicklease.com / careers

What We Offer

Competitive salary and 401(k) with company match

Generous paid time off and 11+ holidays

Health, dental, and vision insurance

Company-paid life and disability coverage

HealthJoy benefits platform and telehealth access

Meaningful work with a fun, supportive team

Clicklease is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring that all employees and job applicants are treated with respect and dignity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.