Administrative Assistant 1, G-11 or Trainee 1 / 2, G-NS (Equated to a G-8 / G-10) (NY HELPS - NO EXAM REQUIRED)

Administrative Assistant

Typical Administrative Assistant duties may include, but are not limited to :

• Some occasional overnight travel for DMV outreach events throughout the state via fleet vehicle and train.
• Assists in setup of DMV mobile outreach exhibits which requires lifting up to 30lbs, working in inclement weather and assembling display items.
• Answers telephone and gives information to callers, takes messages, and transfers calls to appropriate individuals.
• Greets visitors or callers and handles their inquiries; or directs them to the appropriate persons.
• Opens, reads, routes, and distributes incoming mail or other materials and answers routine inquiries.
• Prepares, packages, ships and tracks outgoing items including letters, reports, and promotional materials.
• Sets up and manages paper and electronic filing systems.
• Independently uses various information technology applications such as email, database, spreadsheets and word processing applications.
• Operates office equipment such as printers, scanners, and copiers; and arranges for repairs when equipment malfunctions.
• Creates, maintains, and enters information into spreadsheets and databases.
• Maintains scheduling and event calendars. Schedules and confirms appointments for clients, customers, or supervisors.
• Coordinates conferences, meetings, or special events. Makes travel arrangements for staff. Creates and / or submits travel expense reports for staff.
• Composes and distributes meeting notes, correspondence, and reports.
• Researches information using various sources including the internet.
• Orders and distributes supplies.

Minimum Qualifications :

To be eligible for the Administrative Assistant 1, G-11 position you must meet one of the following conditions as detailed below :

NY HELPS

For Administrative Assistant 1, G-11 : Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and / or office administration.

Substitution : Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

For Administrative Assistant Trainee 2, G-NS (Equated to G-10) : One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and / or office administration.

For Administrative Assistant Trainee 1, G-NS (Equated to G-8) : Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and / or office administration.

Advanced NY HELPS placement for this title may be possible with proof of professional experience relating to the title being posted and can be discussed at time of interview.

Trainees will be required to complete four mandatory courses the first year of traineeship and four elective courses in the second year of the traineeship in four competency areas through the CSEA Partnership, or equivalent offerings through another entity as determined by the agency.

Successful completion of the traineeship will require taking eight courses in the following competencies : Professionalism and Self-Management, Verbal and Written Communication, Interpersonal and Customer Relations, and Computer Skills and Technology. It must include instruction in each of the following topics : office organization and management; business writing; customer service; and Microsoft Word basics.

Transfer :

One year of permanent, contingent-permanent, or 55b / c service allocated to a G-6 or higher eligible for transfer under Section 52.6 or Section 70.1 of Civil Service Law, or currently serving in the title and eligible for reassignment.

Reinstatement :

If you previously served in this title or in a title otherwise transferable to this title, you may be considered for reinstatement pursuant to Civil Service Law, if it is in the best interest of the agency. If you left state service more than one year ago, the reinstatement must also be approved by the Civil Service Commission. All reinstatements must serve a mandatory 52-week probation period.

55b / c Appointment :

This position is eligible for 55b / c designation and candidates with 55b / c eligibility are encouraged to apply. Candidates must meet the minimum qualifications stated above and must submit their current 55b / c eligibility letter along with their application.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

A FULL BENEFITS PACKAGE is available. Please visit https : / / oer.ny.gov / employee-benefit-programs to learn more about the exceptional benefits we offer.

Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS / Compressed work week and Telecommuting.

There are many benefits to working for the DMV! Including :

o Paid Leave

o Paid Holidays

o Pension

o Health Insurance

o Dental & Vision Coverage

o Flex Spending

o Voluntary 457B Retirement Saving Program

o Health Care Spending Account

o Tuition Assistance Programs

o Public Service Loan Forgiveness Program

o Transportation Savings Program

o Employee Assistance Programs

For additional information about the benefits of being a state employee, visit the Office of Employee Relations website at https : / / oer.ny.gov / employee-benefit-programs .

The Department of Motor Vehicles (DMV) is committed to being a model employer for people with disabilities. DMV's commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact ReasonableAccommodations@dmv.ny.gov.

DMV is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.

Some positions may require additional credentials or a background check to verify your identity.