Support Consultant, SCALE

Overview

We create possibilities that move life and commerce forward. Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to the right place.

Act as consultant to client in connection with Manhattan technologies to proactively troubleshoot and resolve more complex issues that arise post implementation involving supply chain software solutions for client specific modifications. Define client needs and develop plan for delivery of solutions. Perform detailed design for customer specific enhancements. Guide client through system implementation of additional functionality. Prioritize issues and projects. Suggest product improvements based on customer feedback.

Responsibilities

• Act as consultant to client in connection with Manhattan technologies to proactively troubleshoot and resolve more complex issues that arise post implementation involving supply chain software solutions for client specific modifications.
• Define client needs and develop plan for delivery of solutions.
• Perform detailed design for customer specific enhancements.
• Guide client through system implementation of additional functionality.
• Prioritize issues and projects.
• Suggest product improvements based on customer feedback.

Minimum Requirements

Committed to diversity and inclusion. At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

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