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Customer Service Pro - (Hybrid)

Customer Service Pro - (Hybrid)

RandstadMalvern, PA, US
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Job Description

Job Description

Are you a customer service professional from a hospitality, retail, or similar background looking to leverage your skills into a long-term career? If you have excellent job tenure and a passion for helping people, this is your opportunity to join one of the world's largest investment companies, known for its client-first focus and team-oriented culture.

We are seeking motivated and reliable individuals to become Client Relationship Associates. No financial background is required! We provide extensive paid training to teach you everything you need to know to succeed.

What You’ll Be Doing :

  • Serve as the first point of contact for investors, taking inbound calls to assist with their questions and needs.
  • Become a technical subject matter expert, explaining complex information in simple, easy-to-understand ways.
  • Use virtual technology to build relationships with clients and understand their unique investment needs.
  • Process client transactions and requests accurately by following standardized processes.
  • Help us improve by documenting and reporting client feedback.

This Job Is for You If You :

  • Have a background in customer-facing roles (like serving, hospitality, or retail) and are looking for a professional career path.
  • Possess strong communication and relationship management skills.
  • Are a self-motivated, hard worker who thrives in a fast-paced, professional team environment.
  • Learn new software and adapt to changing situations with ease.
  • Are eager to develop knowledge of the financial services industry.
  • Schedule & Location Details :

  • Work Model : This is a hybrid role. You will work from home on Mondays and Fridays and be on-site at our offices in Paoli, PA on Tuesdays, Wednesdays, and Thursdays.
  • Training : You will receive 25 days of comprehensive, paid training. 100% attendance is required during this period.
  • Training Hours : Monday - Friday, 8 : 30 AM - 5 : 00 PM.
  • Post-Training Hours : Monday - Friday, 9 : 30 AM - 6 : 00 PM.
  • Compensation & Benefits :

  • Pay Rate : $23 / hr.
  • Internet Stipend : You will receive an $80 monthly stipend to offset internet costs. (Requires minimum internet speeds of 1Gbps download and 30 Mbps upload) .
  • Benefits : Randstad offers a comprehensive benefits package, including medical, dental, vision, short-term disability, life insurance, and a 401K plan.

    If you are ready to turn your customer service skills into a rewarding career with a world-class company, apply today!

    Company Description

    Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.

    We can’t wait to tell you all about it!

    Company Description

    Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. \r\n\r\nWe can’t wait to tell you all about it!

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    Customer Service • Malvern, PA, US

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