Office Admin Manager
We are seeking a talented individual to join our Business and Client Services (BCS) team at Mercer. This role will be based in Los Angeles, CA; Irvine, CA; San Francisco, CA; Seattle, WA; Phoenix, AZ or Denver, CO and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.
As the Office Admin Manager, you will manage the integration of newly hired Office Admins into the workflow of the team. While overseeing services to ensure the efficient functioning of business support services and ensure compliance with established corporate standards.
We will count on you to :
- Assume the role of Office Admin for the designated office
- Coordinate the training schedule of new team members and help to integrate new members into the team.
- Manage workflow coordination for the team; sending out coverage notes to organize coverage as appropriate; delegate overflow work.
- Conduct mid- and year-end reviews for the assigned Office Admins in partnership with the Office Leader to facilitate staff development.
- Provide coaching to Office Admins to help them achieve their goals, improve performance, and develop new skills.
- Provide clear guidance to Office Admins regarding performance issues including conducting and enforcing disciplinary processes to enhance productivity and quality.
What you need to have :
5+ years of corporate administrative experience in a people manager capacityStrong leadership and team management skillsExcellent communication and interpersonal skillsAbility to coordinate and manage workflows effectivelyExperience in training and onboarding new team membersProven ability to provide coaching and development supportSkilled in conducting performance reviews and providing constructive feedbackWhat makes you stand out?
Ability to address performance issues and enforce disciplinary processes professionallyStrong organizational and time management skillsKnowledge of corporate standards and compliance requirementsProblem-solving mindset with a focus on operational efficiencyWhy join our team :
We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.