Employee Benefits Consultant

Benefits Consultant

Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Benefits Consultant at Horton, a Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE : MMC).

What You Do

Benefits Consultant

• Establish relationships with assigned clients and assume the joint responsibility for client service and retention with the Vice President, Benefit Analyst and other members of the consulting team.
• Create the service plan, where applicable. Manage and complete assigned service plan activities and tasks, update service plan with completion dates.
• Develop and manage agency relationships with carriers, vendors, underwriters, and other service providers.
• Handle advanced client and insurer service (such as billing and claims resolution) requests while maintaining a concern for timeliness and completeness when interacting with customers, agency, and carrier personnel.
• Schedule / facilitate open enrollment meetings, client meetings and training sessions with client's employees; group and / or individual basis to include online site training. Meetings to include with client, client employees via live, conference call or webinar.
• Review / quality check presentation materials, present open enrollment materials to clients and client's employees live or via webinar. When necessary, aid in requesting / creating open enrollment materials, submission requests to marketing communication team for the benefit guide, etc.
• Coordinate the training of Human Resources / Benefit Administrators as necessary, which includes using carrier websites and train their staff and employees. Assist clients with on-going training.
• Conduct periodic coverage and service reviews with clients.
• Follow procedures within Applied EPIC.
• Provide client renewal details to entire team to ensure smooth transition on requesting and processing carrier paperwork. When necessary, aid in completing necessary paperwork.
• Inform, educate and make recommendations to clients about benefit administration systems as well as various other technology platforms and systems.
• Maintain ongoing training in the areas of healthcare reform and compliance (i.e. ACA Reporting, COBRA, DOL Audits, ERISA, FMLA, HIPAA, etc.).
• Assist consulting team as necessary with wellness, compliance and other services to clients
• Responsible for understanding new and existing carrier products / services and underwriting requirements.
• Perform other duties as requested including exercising discretion and judgment prioritizing workload.

Your Education and Experience

Required

Valuable benefits

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work.

Some benefits included in this role are :

We embrace a culture that celebrates and promotes the many backgrounds, heritages, and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.