Front Desk Coordinator

We're a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team guides patients on their unique journeys.

Role Summary

The Front Desk Coordinator is essential to establishing an excellent experience for all incoming patients. They partner with our providers and patients in growing their families. We are looking for a dependable and motivated team player with exceptional interpersonal skills and a professional attitude to join our team. Because of the high level of care we deliver, we are seeking a lively, enthusiastic person who is creative and able to provide personalized care in a fast-paced environment.

Some day-to-day responsibilities include :

• Makes an excellent first impression for all incoming patients
• Checks patients in and out for appointments and manages clinic-wide schedule
• Monitors and facilitates patient compliance and readiness for their initial visit
• Schedules a wide array of appointments for patients and anesthesia for the surgical center
• Processes patients' payments and creates receipt batch for Finance
• Proactively advocates for patients

Education, Licenses, Certifications

Employment Type

This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays.

Compensation

The starting pay for this role is $24-26 / hr. Salary is based on several factors including job-related knowledge and skill set, depth of experience, certifications and / or degrees.

Benefits

Equal Opportunity

Spring Fertility is an equal opportunity employer and committed to a safe and inclusive work environment for all. We encourage qualified applicants of every background, ability, and life experience to apply.

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