FT Front Desk Coordinator

Overview

Healthcare Front Desk Coordinator at IVX Health. Location : San Jose, CA. Full-Time | Monday – Friday, plus rotating Saturdays. This is a high-impact, patient-facing role focused on greeting patients, managing the front desk, and supporting daily operations to ensure a smooth and welcoming visit.

What You'll Do

• Lead First Impressions — Greet patients with warmth and professionalism, answer phones, and support visitors with confidence and care
• Manage Scheduling and Coordination — Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
• Ensure Operational Excellence — Verify patient insurance, update demographic information, and collect copays with accuracy
• Collaborate with Clinical Teams — Coordinate patient flow and communicate clearly with nursing staff for a smooth and safe experience
• Maintain an Inviting Space — Keep the front desk and reception area organized and welcoming
• Support Across Centers — Flex as needed to support other centers within the market during staff absences, openings, or higher-volume days

What We're Looking For

Why You'll Love IVX Health

Pay and Benefits

Pay is based on factors such as market location, knowledge, skills, and experience. Bay Area California Pay Range : $27 - $29.70 USD. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits; some benefits may also be available to part-time employees.

About IVX Health and Equal Opportunity

IVX Health is a national provider of infusion and injection therapy focused on patient comfort and convenience. We empower our team to thrive and live our values : Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. We are an Equal Opportunity Employer and value diversity. Employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military / veteran status, age, disability, genetic characteristics, reproductive health decisions, or any other legally protected category.

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