Application Administrator-Card Platform (SP6)

Application Administrator-Card Platform (SP6)

Listing reference : capbg_000071

Listing status : Under Review

Apply by : 16 December 2024

Position summary

Job category : Application Operations and Maintenance

Location : South-East District

Contract : Permanent

EE position : No

Introduction

The Application Administrator role will be responsible for providing technical support of all theIT Card Platform applications, especially Postilion.

• Support all IT Platform applications by providing monitoring, application, and system support for all development, staging, training and production application services environments
• Executing all aspects of the operating procedures / runbooks.
• Work closely with the required Agile Development Teams, external vendors, other Capricorn Group IT platforms and our internal business clients to resolve and escalate technical support incidents where necessary.
• Performing required testing for all operational epics and upgrades as well as ensuring Quality Assurance testing is performed for all change epics.
• Support management of resources that are involved in maintaining the host operating systems on Windows and VMware / Hyper-V servers as well as software subsystems such as databases, web server software, LDAP, and security subsystems.
• Support to business users by assisting in the resolution of queries timeously and enabling business users to better carry out their duties.
• Investigate and resolve application errors and propose modifications and enhancements to existing applications to improve functionality or address any issues that arise.
• Gathering and management of test data, ensuring that defects and issues are tracked and resolved and evaluating the outcome of test cycles with a view to improving the test process.
• Ensuring that all relevant documentation is updated and maintained.
• Degree in Information Technology, Computer Science, and / or
• 5 – 7 Years appropriate Card application experience, E.g. Postilion.
• At least 3-4 years of IT support and / or testing experience
• Microsoft SQL certification will be an added advantage
• SAFe for Teams certification will be an added advantage
• Experience in support in a IT banking environment an added advantage
• AzureDevOps experience an added advantage
• Exposure to various IT Support and Development methodologies
• Knowledge specific to the business, e.g. banking products, banking rules and

legislation, digital channels, payment methods, etc.

PostCard, iBank / EPaC, OpenText AppWorks, OpenText ECM, an added advantage

advantage

especially as they relate to the technologies being used.

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