Library Digital Services Professional II
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Overview
As the Library Digital Services Professional (LDSP), you’ll provide expert technological support for colleagues and customers of our primary library management systems and related applications, including Ex Libris Alma, Ex Libris Primo VE, Ex Libris Rapido, and OCLC ILLiad. The LDSP will know how the individual systems work and how they interact with each other and other campus systems. The LDSP will also help configure and administer these systems, integrate them with external services, provide data extracts and reports as requested, provide training, and assist with vendors.
Responsibilities
- Provide Expert Technological Support For Library Management Systems And Related Applications That Support The Development, Implementation, And Maintenance Of Library Management Systems To Enable Discovery, Access, And Management Of Library Materials And Related Applications
- Create and customize reports from library management systems and related applications
- Create and customize system integrations and data extracts
- Extract, transfer, and load information between library management systems, related applications and other campus systems. Examples include writing scripts that communicate between the library management system and other departments, creating and monitoring groups or jobs within the system to load patrons who have access to library materials, and coordinating with the Primo discovery layer and Rapido Interlibrary Loan system
- Provide Software Development And Support Expertise For Applications And Scripting Related To the Library Management Systems And Their Interactions With Other Campus Systems, Ensuring Library System Security And Data Reliability
Other Responsibilities
Provide direct support and training for staff on library management systems and related applicationsAssist with vendor support of systems as necessaryActively participate in department and library-wide meetings, discussions, projects, and training sessionsCommunicate with other library departments about processes, Library Services Platform systems troubleshooting and other ad hoc communicationSupport related strategic initiatives within the department and LibrariesOther duties as assignedKnowledge, Skills, And Abilities
Knowledge of general library practices and procedures, and an understanding of library servicesExpertise in providing support for library management systems and related applications, preferably Ex Libris Primo VE and Ex Libris AlmaKnowledge of library data and communication standards (e.g., MARC, Z39.50)Excellent interpersonal and communication skills, both written and verbalAbility to work in a highly collaborative environment, one that values and leverages the benefits of a variety of perspectivesPositive attitude and strong demonstration of UA Libraries’ ValuesMinimum Qualifications
Bachelor\'s degree or equivalent advanced learning attained through professional-level experience requiredMinimum of 3 years of relevant work experience, or equivalent combination of education and work experiencePreferred Qualifications
Master\'s degreeExperience working with and administering library management systems and related applications, preferably Ex Libris Alma, Ex Libris Primo, and OCLC ILLiadExperience with cataloging and metadata application within a library environmentExperience working in a university libraryFLSA
Exempt
Employment type
Full-time
Job Function
Libraries
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