IT Manager

Job Description

Job Description

We are looking for an experienced IT Manager to oversee and maintain the technological infrastructure of our office in Chicago, Illinois. This role requires a proactive leader who can manage hardware and software systems, ensure network security, and support organizational growth through strategic IT planning. The ideal candidate will bring a wealth of technical expertise and a commitment to delivering efficient and reliable solutions.

Responsibilities :

• Oversee and troubleshoot all office technology, including network systems, computer hardware, mobile devices, printers, and video equipment.
• Monitor and manage antivirus and antimalware tools across all company-owned assets, such as Office 365 accounts, workstations, switches, firewalls, and wireless access points.
• Administer the lifecycle of IT hardware assets, from acquisition and deployment to maintenance and disposal.
• Ensure smart office equipment is functioning correctly and provide visible access instructions for stakeholders.
• Coordinate onboarding and offboarding processes to manage equipment assignments for employees and contractors.
• Maintain an accurate inventory of all IT assets and update records as needed.
• Develop and update a technology roadmap to align IT strategies with organizational goals.
• Support procurement efforts for hardware and software, ensuring compatibility and cost-effectiveness.
• Collaborate with building personnel to oversee IT-related installations or modifications, including infrastructure changes such as conduits and ports.
• Minimum of 5 years of experience in IT management or a related field.
• Expertise in Active Directory, including user and system management.
• Proficiency with backup technologies to ensure data recovery and security.
• Strong knowledge of Cisco technologies, including network configuration and management.
• Solid understanding of computer hardware and troubleshooting techniques.
• Experience with configuration management practices and tools.
• Ability to manage multiple projects and adapt to evolving organizational needs.
• Excellent communication and leadership skills to work effectively with teams and stakeholders.