Complaint CoordinatorVirtualVocations • Dorchester, Massachusetts, United States
Complaint Coordinator
VirtualVocations • Dorchester, Massachusetts, United States
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A company is looking for a Complaint Coordinator I.
Key Responsibilities
Log complaints into the SAP Complaint system and gather necessary information
Issue call tags, sales force notifications, credits, and replacement orders for complaint resolution
Ensure proper closure of complaints in the system and maintain compliance with QSR and ISO regulations
Required Qualifications
High School Diploma or equivalent
Intermediate level skill in Microsoft Excel
Intermediate level skill in Microsoft Word
Ability to process relevant details and prioritize their importance
Experience in customer service preferred
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