Patient Access Representative

Patient Access Representative

We are seeking a highly organized and customer-focused Patient Access Representative to join our team at MedCura Health. The ideal candidate will have excellent communication skills and a strong commitment to providing exceptional patient service. This role is critical in ensuring a positive experience for our patients from the moment they enter our practice.

Benefits : Competitive salary

Annual incentives

Retention bonus

Comprehensive benefits & discounts

Retirement plan w / employer matching

Paid Time Off (PTO)

Paid holidays

Company issued uniforms

Opportunities for professional development and continuing education

Opportunities for loan repayment and / or student loan forgiveness

Schedule Full-time

Shift Day

Salary $16.00 - $22.00 / hour

Qualifications

High school diploma or equivalent required; associate degree preferred.

Previous experience in a healthcare or customer service setting is highly desirable.

Strong interpersonal and communication skills.

Proficiency with electronic health records (EHR) systems and other office software.

Ability to multitask and handle a fast-paced work environment.

Attention to detail and strong organizational skills.

Knowledge of medical terminology is a plus.

Responsibilities

Greet and assist patients and visitors upon arrival.

Register patients, verify insurance information, and collect necessary documentation.

Schedule appointments and manage patient flow to ensure timely service.

Answer phone calls, address inquiries, and provide information about services and procedures.

Process patient payments and provide receipts for services rendered.

Maintain accurate and up-to-date patient records in the electronic health records (EHR) system.

Ensure compliance with HIPAA and other regulatory requirements related to patient privacy and information security.