Talent.com
Front Office Coordinator Float
Front Office Coordinator FloatAthletico • Omaha, NE, US
Front Office Coordinator Float

Front Office Coordinator Float

Athletico • Omaha, NE, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Patient Experience Coordinator Float

Athletico's Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.

Reporting to the Regional Director, the Patient Experience Coordinator Float is the owner of the patient's first and last impression and front-office experience and delivers first-class customer service throughout the patient's physical therapy journey at Athletico. This position will provide front office support for multiple clinics locally.

Benefits offered with this full-time position include :

  • Medical & Rx, Dental and Vision (eligibility begins day one of employment)
  • NEW FOR 2025 KinderCare Discount
  • NEW FOR 2025 Headspace for Friends / Family
  • HSA, Healthcare FSA, Dependent Care FSA
  • Progyny Fertility Benefit
  • Critical Illness, Accident, & Hospital Indemnity Insurance
  • Company Paid Basic Life / AD&D
  • Supplemental Life Insurance (Employee, Spouse, Child)
  • Company Paid Short-Term & Long-Term Disability
  • Company Paid Maternity & Parental Leave
  • Adoption & Surrogacy Expense Reimbursement
  • Legal & Credit Monitoring
  • 15 days PTO (accruing starts immediately upon hire)
  • 6 Major Holidays off plus 2 floating holidays yearly
  • Additional compensation opportunities on top of base pay
  • Bereavement Time Off & Resources
  • Commuter : Pre-Tax Transit & Parking
  • Retirement 401(k) (for 21+) w / Per-Pay Company Match
  • SoFi Financial Wellness Tools & Loan Resources
  • HUSK Fitness Resources & Gym Discounts
  • Home, Auto, and Pet Insurance
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Plus more! Learn more by checking out Athletico's Benefits Summary 2025 and ID&E Benefits.

Essential duties and responsibilities include :

  • Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing.
  • Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow.
  • Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions.
  • Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account.
  • On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys.
  • Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs.
  • Organizes cultural moments (e.g., patient's physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated.
  • Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic.
  • Provide general office, receptionist, and clerical support to assigned location.
  • Qualifications include :

  • Education : High School Diploma or GED
  • Knowledge and Technical Skills : Excellent customer service skills, proficient with the use of MS Office, Outlook and Excel, knowledge of healthcare insurance benefits and coverage preferred, experience with requesting and managing customer payments preferred
  • Language Skills : Ability to read, write and speak English proficiently
  • Physical Demands include :

  • Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop / kneel / crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
  • Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
  • Work Environment :

  • Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.
  • Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties / requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

    Minimum Salary / Wage

    USD$ 15.00 Hr.

    Maximum Salary / Wage

    USD$ 23.50 Hr.

    serp_jobs.job_alerts.create_a_job

    Front Office Coordinator • Omaha, NE, US

    Job_description.internal_linking.related_jobs
    Front Office Coordinator

    Front Office Coordinator

    Athletico • Omaha, NE, US
    serp_jobs.job_card.full_time
    Patient Experience Coordinator.Reporting to the Clinic Manager, the Patient Experience Coordinator is the owner of the patient's first and last impression and front-office experience and delivers f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Front Office Manager in Training - Hilton Omaha

    Front Office Manager in Training - Hilton Omaha

    Hilton • Omaha, NE, US
    serp_jobs.job_card.full_time
    Guest Services, Operations, and Front Office.A Front Office Manager in training is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel'...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Associate Engagement Coordinator

    Associate Engagement Coordinator

    SpartanNash • Elkhorn, NE, US
    serp_jobs.job_card.full_time
    SpartanNash Associate Engagement Coordinator.At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.In fact...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Guest Services Coordinator

    Guest Services Coordinator

    Sales Match • Omaha, NE, US
    serp_jobs.job_card.full_time
    Remote Guest Services Coordinator.We’re looking for a service-minded Remote Guest Services Coordinator to ensure guests enjoy a smooth and memorable experience from arrival to departure.You&r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Starts Coordinator-Omaha

    Starts Coordinator-Omaha

    D.R. Horton • Omaha, NE, US
    serp_jobs.job_card.full_time
    It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The company also provides mortgage financing and title servi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Business Coordinator

    Business Coordinator

    Aston Carter • Omaha, NE, US
    serp_jobs.job_card.full_time
    We are seeking an enthusiastic Accounts Payable Specialist who will provide high-quality support and outstanding customer service to all areas of our organization, ensuring timely resolution of out...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    BCBA - Sign on Bonus

    BCBA - Sign on Bonus

    Accel Therapies • Underwood, IA, US
    serp_jobs.job_card.full_time
    Arial, sans-serif;"> Clinical Supervisor (...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Human Resources Coordinator

    Human Resources Coordinator

    Performance Foodservice • Glenwood, IA, US
    serp_jobs.job_card.full_time
    Responsible for human resources (HR) administrative support at site, including employment, pre-employment process, applicant . Functions as a team member within the department and organization, as r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Fleet Mechanic

    Fleet Mechanic

    Dollar General • Beebeetown, IA, US
    serp_jobs.job_card.full_time
    This job is located in Blair NE.At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many conv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Duet, Operations Coordinator

    Duet, Operations Coordinator

    Duet • Omaha, NE, US
    serp_jobs.job_card.full_time
    The Operations Coordinator works in collaboration with the Compliance Coordinator to assure delivery of quality community-based services to their assigned team. Supervision of Employees responsible ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Hair Stylist / Cosmetologist

    Hair Stylist / Cosmetologist

    Bixby Inc - Great Clips • Tekamah, NE, US
    serp_jobs.job_card.full_time
    This Salon is located in Blair, NE.Why You’ll Love This Salon.Average Effective Wage was $39.July! top stylists earn even more with base + bonuses + tips.Weekly bo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Seasonal Operations Associate

    Seasonal Operations Associate

    Frontier Cooperative • Plattsmouth, NE, US
    serp_jobs.job_card.full_time
    FRONTIER COOPERATIVE is an agriculture leader in Nebraska providing grain, agronomy, feed and energy products and services to our customers. At Frontier, we have a long-standing tradition of success...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Associate Engagement Coordinator - Bilingual Preferred

    Associate Engagement Coordinator - Bilingual Preferred

    SpartanNash • Omaha, NE, US
    serp_jobs.job_card.full_time
    Associate Engagement Coordinator.At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.In fact, we see a d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Merchandise Coordinator Supervisor

    Retail Merchandise Coordinator Supervisor

    HomeGoods • Gretna, Nebraska, United States of America
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Operations Associate

    Operations Associate

    Frontier Cooperative • Mead, NE, US
    serp_jobs.job_card.full_time
    FRONTIER COOPERATIVE is an agriculture leader in Nebraska providing grain, agronomy, feed and energy products and services to our FRONTIER COOPERATIVE is an agriculture leader in Nebraska providing...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Front Office

    Front Office

    Rensa Filtration, Inc. • Omaha, NE, US
    serp_jobs.job_card.full_time
    The Filter Shop is proud to be part of the Rensa Filtration family, an industry leader dedicated to advancing air filtration solutions. The Filter Shop was founded in 2004 and has rapidly grown into...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Key Carrier Coordinator

    Retail Key Carrier Coordinator

    HomeGoods • Omaha, Nebraska, United States of America
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Hotel Front Office Manager

    Hotel Front Office Manager

    NCG Hospitality • Omaha, NE, US
    serp_jobs.job_card.full_time
    Join Our Team at Moxy Omaha Downtown.This position comes with a $250 SIGN ON BONUS!.Why You'll Love Working with Us.The Moxy Omaha Downtown is managed by NCG Hospitality, an award-winning, family-o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted