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Service Center Manager

Service Center Manager

Dayton FreightKnoxville, TN, US
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Service Center Manager

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate's objectives.

Responsibilities include :

  • Inspecting and measuring Service Center performance to identify opportunities or problem areas and develop solutions
  • Maintaining excellent communication with external and internal customers
  • Analyzing revenue statistics
  • Identifying sales opportunities and developing customer solutions
  • Keeping fully informed of competitor developments
  • Recruiting, qualifying, interviewing, hiring, training, and developing Service Center personnel
  • Developing sales / marketing action plans to maximize territory revenue
  • Investigating, reporting, and initiating corrective actions for accidents, job related injuries, and employee discrepancies
  • Understanding and complying with Dayton Freight's safety practices including DOT, EPA, ICC, and OSHA rules and regulations
  • Evaluating all freight claims
  • Ensuring that Service Center premises are protected and maintained
  • Facilitating informational meetings with Service Center team members
  • Effectively handling special assignments as directed

Qualifications include :

  • Knowledge of the LTL / Transportation Industry
  • Managed Drivers and Dock Workers
  • Managed a Sales staff
  • Has been responsible for developing and following a budget
  • Legally eligible to work in the United States
  • Fluent in English

    • Benefits include :

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive, and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package : Health, Dental, Vision, AD&D, etc.
  • Paid holidays (8); paid vacation and personal days
  • 401(k) plan, Company Match
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    Service Center Manager • Knoxville, TN, US

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