Talent.com
IT Analyst

IT Analyst

item AmericaHagerstown, MD, US
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Career at item –

Join item, the global leader in modular systems for industrial applications. Our award-winning building kit system enhances efficiency, ergonomics, and safety across industries. We empower engineers to push boundaries and bring creative ideas to life with innovative aluminum profile solutions. At item, we inspire limitless possibilities—add your dimension with us!

  • Install, configure, and maintain computer hardware, peripherals, and AV equipment (e.g., TV screens, monitors, projectors)
  • Plan and execute structured cabling installations, including routing, labeling, and testing
  • Troubleshoot and resolve hardware, software, connectivity, and infrastructure issues
  • Collaborate with IT and facilities teams to support office technology setups and relocations
  • Maintain accurate documentation of installations, configurations, and asset inventory
  • Ensure compliance with safety and technical standards during installations
  • Provide technical support and guidance to end users as needed
  • Help IT Leadership in completing, innovating, and maintaining the IT.

Requirements

  • 4 years' experience of technical IT support
  • Proven experience in IT hardware installation and support
  • Strong understanding of cabling standards (Cat5e / Cat6, HDMI, coaxial, etc.)
  • Familiarity with AV systems and display technologies
  • Ability to read technical diagrams and follow structured installation plans
  • Excellent problem-solving and communication skills
  • Physical ability to lift equipment and work in varied environments
  • Certifications in CompTIA A+, Network+, or similar A PLUS
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    It Analyst • Hagerstown, MD, US

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