Location : HealthTrust Workforce Solutions External - CCST Pay Rate : Hourly - Hourly Plan, 23.00 USD Hourly Work Shift : Job Description Responsibilities About the Company HHS is a privately, family-owned business dedicated to caring for its team members and providing honest, quality-driven service. Founded in 1975, HHS now supports nearly 1,000 customers across various sectors including healthcare and hospitality. About the Role As a Commitment Analyst, you will collaborate cross-functionally with internal teams, members, and suppliers. You'll play a key rolein resolving contract tiering disputes, creating and managing Letters of Commitment (LOCs), and helping streamline operational processes. Responsibilities
- Interpret contract terms and business requirements to ensure contract tiers are operationally sound.
- Create, publish, and maintain LOCs for national and member-specific agreements across business segments.
- Analyze impacts of member group changes and advise stakeholders.
- Train users (internal teams, members, and supplies) on commitment processess and systems.
- Lead supplier onboarding to the commitment system and manage launch activities.
- Serve as a key contract for resolving member / supplier disputes and escalations related to LOCs.
- Collaborate with Communications and Technology teams for system releases, improvements, and training documentation.
- Support non-acute market exceptions and maintain knowledge of the full HealthTrust Contract portfolio.
- Participate in user acceptance testing and enhancement planning with internal tech teams. Qualifications
- Bachelor's Degree required; related field preferred.
- 3–5 years of relevant professional experience in a similar role.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Proficient in Microsoft Office Suite (especially Excel, Word, Outlook).
- Excellent written and verbal communication skills.
- Proven ability to manage multiple deadlines and priorities.
- Comfortable working independently and within a collaborative team environment.
- Strong customer service orientation and conflict resolution abilities. Preferred Skills
- Experience in healthcare, GPO contracting, or supplier relations.
- Familiarity with contract tiering, commitment systems, or healthcare analytics platforms. Important to Know
- Applicants must pass a background check, and provide proof of employment eligibility in the U.S.
- Veterans and candidates with military experience are encouraged to apply.
- HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.- Billing Identifier : CC 3271 HourlyHHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. What We Do : We provide industry-leading support services for aviation, government, healthcare, education, senior living, and resorts across the U.S.
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