Department : People
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description :
Southwest firmly believes that our People are our greatest asset, and Leaders within the Company support our People by ensuring all have equal opportunity for learning and personal growth. The People Product Manager facilitates the collaboration between Talent Acquisition and Technology stakeholders to translate business requirements into epics, features, and user stories for delivery within the Agile Release Train framework. They' ll create the roadmap for process improvements , partner with HR functional configuration Teams and T echnology I ntegration P ods to ensure alignment on design, testing, and deployment , and provide status updates to leadership, highlighting progress, risks, and dependencies across initiatives. The People Product Manager is an analytical problem-solver and strategic thinker who is ready to pilot the future of Southwest.
Additional Details
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
- Responsible for identifying customer needs and continuously refining Epics into Features, prioritizing and sequencing them on the PI Roadmap, and working with Product Owners within the ART to translate Features into Stories that will satisfy the Product Vision
- Responsible for Product completeness by creating Feature Acceptance Criteria, maintaining the Feature Definition of Done, and by accepting Features
- Collaborates with Architects and other technical People to ensure the solution effectively addresses the functional and non-functional requirements while maintaining technical excellence by understanding and sequencing Enabler work in the Program Backlog and Program Kanban
- Collaborates with Change Management to prepare for product release (education, documentation, training, etc.)
- Participates in PI planning by defining and presenting the business intent, planned Features, and highlighting any known dependencies and milestones throughout each Program Increment, and providing fast Program-level decisions within the event
- Actively participates in Inspect and Adapt (I&A) events
- Leads Feature definition and refinement including establishing feature acceptance criteria
- Leads the System Demo to evaluate working software and help to assess business value delivered against the business intent
- Provides input and feedback to Epic Owners on new and existing Epics, with customer needs in mind
- Participates in the economic prioritization of Features and Enablers using techniques such as Weighted Shortest Job First
- May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Knowledge of industry competition, trends, and changing customer needsSkilled in leading activities to support the delivery work including product launch communications, training materials, user acceptance testing, business validation, success criteria measurement and analysis, and post-deployment analysis to identify improvementsSkilled in developing and communicating the Product Vision and RoadmapAbility to communicate clearly complex business needs to leaders, managers, architects, and other technical stakeholdersAbility to understand and support prioritized Portfolio work by collaborating with Lean Portfolio Management, Architects, and Epic Owners to breakdown Epics into FeaturesAbility to build relationships and influence Leadership, Customers, Architects, and other Stakeholders to convert solutions into realizable business valueAbility to influence and provide recommendations for releasing product(s) to Customers or the marketAbility to manage legal, compliance, and security aspects of the product by collaborating across the enterpriseEducation
Required : High School Diploma or GEDRequired : Bachelor's DegreeExperience
Expert level experience, expansive and far reaching knowledge in :Managing requirements for large or complex software products
Facilitating exploration of potential solution alternatives or MVP / MMF options and achieving consensusThe collection and use of KPIs and leading indicators to inform Product decisions and achieving key resultsDesign Thinking and Customer CentricityPreferred experience in the following :Extensive experience in Workday Recruiting Module. Experience in other Workday modules, Phenom, Hired Score, and other Talent Acquisition tools a plus
Facilitate requirements gathering sessions with Talent Acquisition and Technology stakeholders to capture needs for new system functionality and process improvements.Document and translate business requirements into epics, features, and user stories for delivery within the Agile Release Train framework.Partner with HR functional configuration teams and technology integration pods to ensure alignment on design, testing, and deployment activities.Provide regular status updates to leadership, highlighting progress, risks, and dependencies across initiatives.Experience in building and maintaining product roadmapsSupport day-to-day system delivery activities while contributing to longer-term HR technology strategy and roadmap discussionsProven experience in executive-level communication, including both developing materials and delivering presentations.Licensing / Certification
Preferred : Workday Pro Recruiting CertificationPhysical Abilities
Ability to perform work duties from [limited space work station / desk / office area] for extended periods of timeAbility to communicate and interact with others in the English language to meet the demands of the jobAbility to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the jobOther Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelinesMust be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986Must be at least 18 years of ageMust be able to comply with Company attendance standards as described in established guidelinesMust meet confidentiality expectations as to confidential, proprietary and sensitive Company informationPay & Benefits
Competitive market salary from $138,800 - $154,200 per year
depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.Benefits you'll love
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you'll love : careers.southwestair.com / benefits
Pay amount does not guarantee employment for any particular period of time.401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limitsProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.Southwest Airlines is an Equal Opportunity Employer.
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